Armory Auto Parts & Repair Inc - Bronx (NY)

2 /5 Colleen Barber: I am giving Scott a 3-star rating for lack of communication when it came to the pricing of my car. So, I recently brought my car to the shop for an engine light check. Later on, I was told that I would need a smoke test to determine whats going on with my engine. So, no problem, I paid for it. Comes back that I have multiple codes under misfires and I would also need two pieces added to my car. After showing me on paper the price to cover the misfires and parts added I agreed to it. When I returned to pick up my car Scott let me know that the price he showed me will only cover for the 2 parts added, the labor for the 2 parts added and fixing of only 4 codes out of the 8 from the misfires. He did not share that it would not cover the remaining misfires. He shared that it would be an additional $300 just to take my engine apart and look. Once the engine is apart then he would be able to share with me what the additional cost would be to fix the other codes from the misfires. My major issue with this is the lack of communication because it was half done job. Scott did in fact share that I could bring my car back so they can finish the job. Absolutely not!!!! What would have made more sense is if all codes were taking care of for the price that I paid for. On a positive note, Scott was very patient when talking so Ill give him that but as far as the communication, it could be better. Way overpriced for a half job to be done.

5 /5 luis garcia: I have been a loyal customer for years ! Scott runs his shop professionally and is very knowledgeable on resolving any auto problem quickly , He is the only person I trust with my vehicle .

1 /5 Senovia Rosa: Had to replace low and high headlights. Told shocks needed to be replaced. Replacement done. Car felt “off” and tires were checked within four weeks of shock replacement. Front tires were completely bald though purchased new recently at Mavis Tire. Told by professional, tires must have been shaved. Stay clear of their “services.”

5 /5 Carol Blake: Always friendly and accomodating. Waiting area is pleasant and clean. Awesome business! Scott is always friendly and helpful.

5 /5 Elizalde Leonardo (Leonardo): Always awesome and very pleasant experience whenever dealing with this repair shop! kudos to Scott!!! They provide the most professional service and good quality works. Very honest and fair with their pricing. Thanks as always!