The Best 8 MEDICAL SERVICES near Schenectady, NY (Part 3)

bibi ali 1 months now and they still not giving the pHARMACY my prescription I have been back and forth with them for 3 weeks to get my medication all they do is send messages In system and no one done anything about it I will never recommend anyone to go there never

Carleigh H. As a longtime Ellis patient, I’ve been going to this practice for 5 years. This practice deserves an award for the worst, most unhelpful staff. I know at least 7 people who have had the same awful experiences here. The front desk staff, for the entire duration I’ve been going here, has been rude and insufferable. Time and time again, for years on end, it takes over a month of begging and constant calling to get prescriptions filled. They also force you into appointments you don’t need (other than a yearly physical) to get a script filled that they know you’ve been on for years. If you don’t go to those predatory appointments for your insurance money, they deny your script that the doctors know you’ve need. I’ve never had that happen at any other primary practice. They consistently refuse to become efficient for medication requests. I despise that I’ve even been going here for so long when there are so many other reputable practices that can actually treat you with respect and care. Do yourself a favor and please go somewhere else if your insurance will allow. Ellis medicine has gone completely downhill in the last 5-7 years.

Lisa Karandy By far the worst facility. They are abusive, negligent with care and nurse was unprofessional and rude to family. Stay away from this facility. My mother didnt receive a breathing treatment for 13 hours and it is scheduled for every 3 hours, she could hardly breathe. She was told the medication was locked up and no one had access so she couldn’t have a nebulizer treatment. The Aide told her to pee herself and would be back in a few hours to clean her! She is on 5 liters of oxygen 24/7 the aide wanted to take it off and walk her to the bathroom, which she was not able to do. I had to call an ambulance to take her back to the hospital. Absolutely terrible care.

Jordan Rakoske DO NOT send your loved ones here!!!!! The neglect in this facility is absolutely unacceptable. Medications are missed, hygiene is ignored, and the place is severely understaffed with a lack of qualified professionals. Residents are left sitting in soiled clothes for hours, sometimes changed only once or twice a day. The leadership here is a disgrace and should be replaced immediately with people who actually prioritize patient care over simply filling beds. Communication is nonexistent, and unless you can be present 24/7, your loved one may be left unattended in a wheelchair for hours. While a few staff members genuinely care, the management is beyond incompetent. If you care about your loved one’s well-being, look elsewhere!

Hal Folmsbee Incredibly short-staffed two doctors for the entire emergency department. Some nurses are good while others seem to care less . Spent over 11 hrs in the ER and the last 2 waiting for the doctor to write my discharge.

Ari P As someone with a lot of medical anxiety, I was terrified of coming here. However, every member of the staff that I encountered was very kind and welcoming, and accommodated my worries well without infantilizing me. My wait times were pretty long, but I saw other serious cases being handled much faster, and assume I was just a low priority case. They were also very thorough in examining me. I deeply appreciate everyone working here

Kristen Rosa In my 38 years, I have never walked out on a medical appointment. I had such a miserable experience this morning with Dr. Sushma Prathipati that I left and will never go back. I’ve been chronically ill for years and unfortunately am on several medications to manage my symptoms. It has taken me a considerable amount of time to get on a regimen that allows me to live a semblance of a life. Dr. Prathipati questioned nearly all of my medications. She was also insulting my intelligence, by asking if I knew all of the side effects of my medications. Yes, I am aware of them. I’m also aware that any POTENTIAL side effects are outweighed by the benefits of said medications. She said, “You might have some doctors who will give you whatever you want, but that’s not how we do things here.” Dr. Prathipati made it crystal clear that if I were a patient of hers, she would deny me medications that keep me from suffering every day. “First do no harm,” right? Apparently not for her. Her bedside manner was atrocious. She should find another line of work. edit: I just had the opportunity to review my chart and the “good doctor’s” notes. First of all, she made it sound as if she only questioned me on one of my medications, when she basically questioned every single one, and made snarky remarks about all of them. Not only that, but I made it crystal clear as to why I was originally prescribed one of my long-term medications, which was NOT the reason that she put in her notes. Instead, she made up her own diagnosis: one that no other doctor has given me since I’ve been prescribed said medication. And to no one’s great surprise, she didn’t make any notes on all of the rude remarks she made. Maybe she doesn’t find them relevant, but I do. I will be filing an official complaint with the hospital regarding her lack of professionalism (among other things).

Annie Jeong This has to be the worst doctors office Ive ever attended. First, all the doctors are residents in training--most are DOs and not MDs. And theyre basically learning to have bad family medicine practices, i.e., long call hold and wait times, dont ever call back patients who call them, understaff the office so patients dont get their questions answered. Second, they provide misinformation regarding treatment options. Recommended I get a vaccine because the treatment was recommended for my age group and it would reduce my risks of certain kinds of cancer. Both of those statements were false, so I ended up getting one of 2 shots of some vaccine that wasnt even for me and had terrible side effects. I called the doctors office multiple times about this, after Id received a bill for over $500, and didnt get a response. When I finally threatened to notify the health department and send complaints about the supervising attorneys, I received a response from the "doctor" (resident, not the actual supervising physician), that she was very sorry and that the amount would be taken off my bill. For 6 months, I received bills from the office that I owed them for my shot, and every time I called the office, I was told that I had to speak with billing and then billing said I had to speak with the drs office. Back and forth each month, and when I finally thought the issue was resolved, I get a letter from a collection law firm stating that I hadnt paid the bill. At that point, I was livid. I called the office and sent letters to each of the physicians stating that I would notify the insurance company, the department of health and the department of insurance regarding their nefarious practices. I was assured by the receptionist that I would receive a call back. But of course, I did not. Instead, the bill was simply removed and I never received an apology. As a lawyer, I spent the time to deal with this because it infuriated me that this is how their practice is run, but Im sure that most patients would just give up and pay the bill out of fear of being sent to collections. Ellis Family Medicine should be ashamed of their methods. Im still planning to notify the applicable regulatory agencies requesting that their payment and insurance practices be audited.

Joshua Dunckle Car got towed in parking lot wasn’t there for no more then 15 mins and was inside bank disrespectful property manager laughed and hung up on me don’t come here worst management material