pita Responding to the office responding my this review.
My review was left 4 months ago
Their reply was today Nov 21, 2023
Drs Office - "multiple misleading and false claims"
Replies by Accusing their Patient is a Liar!
I WAS THERE IN PERSON & wrote what I seen & experienced!
Drs Office -
"The bathroom is the appropriate place for patients to collect urine samples."
nothing was mentioned whether the bathroom is or is not an appropriate place to collect any samples!
Drs Office -
"It is the responsibility of all adults to maintain their personal hygiene."
Meaning the office doesnt care for their patients hygiene, cause we are all adults.
masks were required at the time of the review. would seem right if the office would sanitize things shared (especially the bathroom key) with all patients throughout the day.
make matters worse to hear this office say
Drs Office - "However, we regularly sanitize the keys, exam tables, chairs at the end of each day. "
THATS ONCE A DAY! ONCE A DAY with sick patients coming in and out of the office. ONCE A DAY!!
Drs Office - "we regularly sanitize at the end of each day"
ONCE A DAY!!
instead of after EACH PATIENT! My point exactly!!!
With that said from the office, probably thats how often they change their gloves as well.
However the Doctor walks in with no gloves on and puts on a fresh pair right before He interacts with me.
So "gloves are addressed to the staff that draws blood and give shots. They are the guilty ladies that doesnt have a habit of changing gloves!
Hopefully this is how you (the person wiring this review) think and feel & not the Doctor!
YOU should just reply to my review with this 1 sentence
"It is the responsibility of all adults to maintain their personal hygiene."
Clears everything and gives a clear reason why staff do what they do. Not change gloves with each patient
if patients catch anything from this office and gets sick - "It is the responsibility of all adults to maintain their personal hygiene"
Drs Office - "Anyone who has been to our office would have observed that there are medical grade gloves of varying sizes in each examination room for patients and staff to use."
Again nothing was mentioned whether the gloves are or are not in each room. Stop trying to defend the office of what wasnt mentioned.
Yes they are there for staff to use, Does "Anyone" include me for that day of visit?
Cause i observed the staff walking patients out with gloves on and reentered the examination room with the same gloves on!
She did the same when I was CALLED!
Does your staff replace gloves in between this interaction?
from where the staff walks in the patient and into the very first room literally 2 steps away..
are you saying theres an invisible sink or the staff is that quick..
hands are washed, gloves are changed within those 2 steps!!!???
also this review was met for that visit and that day!
From when I signed in to getting called in by a staff to leave the office. Dont call Me a Liar by claiming what I saw an experience was false.
Drs Office - "Your statement about our staff’s glove use is false. Just because you did not see a staff member change gloves in front of you does not mean s/he did not wash their hands and put on fresh pairs between patients."
This also doesnt prove they did!
Secondly I AM A PATIENT She walked out called me in with gloves already on and when we were in the room
there is no hand washing, there is no replacing gloves during that process.
Does Your "Just because you did not see blah blah reply to YOU as well.
Stop being so defensive, dont need to admit anything.
Just stop denying and accusing me of what I saw, observed & experienced that day.
instead use this or any reviews to improve, to educated staff members.
Drs Office - "If you have any further questions or concerns..."
I put my concerns in this review and look at the response.
Just a concerned patient and Yes "It is the responsibility of all adults to maintain their personal hygiene."
Sad response coming from a Doctors Office!!
1 /5
Jonathan Ong Been coming here for over 10 years and happy to continue. Dr. WuHua sees the whole family, and has good bedside manner, and his team is great - especially Irene
5 /5