The Best 12 MEDICAL SERVICES near Oswego, NY (Part 3)

Eric S Place is absolutely terrible. Avoid at all costs if you can. Zero communication, the people making the schedule have no clue. Been to the hospital office two times and both times sent home because the schedulers made the appointment two weeks too early. Someone needs to pull their head out over there and start acting like a professional business and communicate. They can charge you for last minute cancellation, but run you all over the place without any care whatsoever. Sorry for the long review. AVOID!!!!

Mariah Fierro Have tried to transfer services from Oswego OBGYN for the past three weeks. They lost my original release and have still yet to send records after I filled out a second release. I am 18 weeks pregnant and cannot schedule an appointment with a new OB till my records are sent. When I asked if I could have them printed off so I could deliver them myself I was told it would be a $0.75 cent fee PER PAGE and that they wouldn’t wave that fee even though it has been such a long wait.

Taylor Weese Getting prescriptions refilled is always pulling teeth. Theres never anyone to talk to, and partner has to leave multiple messages before anything gets done. They dont even respond to requests from our pharmacist. My partner has run out of medication multiple times because the prescription wont get refilled, which is dangerous. Takes advantage of your Medicaid dollars but wont do their job. Go anywhere else.

Travis Kimball Been trying to call and getting the machine after leaving messages all week. Finally got an answer just to immediately be transferred to mental health and another answering machine. Im just trying to ensure what time my appointment is at today!! Transferring somebody mid sentence is so unprofessional. Officially looking for a new Primary Care Doctor which sucks because Farden was amazing.

Judy Ulchinsky I am finding the marriage between Upstate and Oswego Health to be chaotic. Waiting a week for information or appointments leaves you scared and helpless when facing cancer. Surgery 8 days ago and still no plan till I wait for next Wednesday. Which patient Health system?? They dont share. Im stressed out. Doesnt seem right. Now the Doctor, seems great. Staff are nice, but they too, must wait a week till Wednesday. The question here is, is this association well thought out. Is administration making this tough on patients due to lack of communication. If things change, I will review. I am sorry I did not go just to Upstate.

Tra C Our visit to surgery center was awesome from start to finish. My daughter had to go the surgery center for an appt, so she can get scheduled for a 1 day surgery.The front desk clerk and nurses are always willing to help me with an appt time that I can make it to. The nurses and Dr.Strain explained everything to us from start to finish so we knew exactly what they we’re going to do. Just want to say Thank you to the staff at the surgery center and the nurses and Dr.Strain.

David Jung Called the health department to see if they knew when water will b tested in Scriba. They knew nothing and told me to call Scriba town supervisor. This department is useless and should be looked into.

Ed Heis Dont even deserve a star. Many issued from different of there departments. Dr Andrew rogal is the absolute worst. discrimination at its finest.

Marisa Marie I just went to Walk In Hours for Mary Walker Health Center. I am currently a Grad Student and was unsure if I would be able to be seen. I signed into the computer twice and then asked the nice person at the desk if she would be able to help me. She was a student and was super kind and patient as we tried to get the computer working. We were unfortunately unsuccessful and was unable to sign me in. She went to ask one of the nurses to help. The nurse was extremely unprofessional and unwelcoming. She gave me so much attitude and told me I would unable to be seen unless I paid a co pay. I apologized for any inconveniences but she was still not nice. I would have been happy to pay it if the two adult nurses did not address me the way that they did. It was extremely upsetting and not a good way to start a day.

Deanna DiCosimo I was a student here in fall 2017 - Spring 2019. I went into the Mary Walker clinic February 7th 2019 complaining of “stomach aches”. The nurses asked me a couple of questions, and I started to explaining them that it’s been hard for me to eat and sleep because of the “stomach pains”. The nurses were patient with me and sat and listened to what I had to say as they realized it wasn’t a stomach problem, it was anorexia. It has been 5 years since I left oswego and to this day, I will never forget how they helped me when I was so vulnerable and truly broken inside.

Justin Frisbie Incompetent staff here. I just called this morning for a blood draw and asked if I needed an appointment or if I could just walk in. I was told I can just walk in and get it done - Great! I drive from over 45 minutes away and once I arrive I’m told “ohhh, no. You need a lab from your doctor requesting a blood draw, you have to make an appointment.” ???

Judi Beasley Went to have blood work done and a EKG, went early in the morning the nurse who was checking people in was so rude, understand he was the only one there, but still just had a simple question and had my head handed to me,l. Understand being overworked but still greet your patients with a smile and half way cherry attitude make everyone a little better. Than to top it off signed in and the nurse went right over my name as someone else signed in on the same line. Told them about it and it was no big deal. This place needs to be revamped with different staff who care. Cant give this lower than 1 star.

Sawyer Ida The midwife was great! She helped me in every single aspect including emotionally. She was able to put herself in my shoes and understand the pain I was going through. Im glad I could count on her when I wasnt feeling like myself. Thank you!

Erica Stauring For the first two years, I liked going here. Just last Wednesday, I called and ordered a refill for my birth control pills in which I had to start the new pack that Sunday. I called Walgreens and they said I needed approval from my doctor, so I called my doctor and they specifically asked me “Walgreens in Fulton?” And I confirmed. So the next day I call Walgreens and they say they don’t have an approval yet. I call the doctors office back and they say that my pills were sent to a mail carrier in SYRACUSE to be delivered to me. Why? I don’t know, because they have been sent to the same pharmacy for 2 years. So here I am Saturday waiting, no pills. Sunday night, no pills. Monday night, no pills. I finally get my pills Tuesday and end up being 2 days late.

Shane Brockway Having a colonoscopy coming up. But he did catch a bladder infection that the emergency room did not. The biggest issue I have is this office shares a cancer treatment on the right,thats where I took my late mother for her treatments,so going there brings on massive panic attacks . But treated my wife great. They very kind to her.

Iris Hernandez He was rude and took less then 5 minutes talking just to say ok "my job is done if your not having pain" mind you this was the first time he laid eyes on my son over a video call. He did nothing and my son is still sick and in pain. I would of gave him zero stars .

Abby Cataldo My husband was a patient at this facility in March 2024 and I could not be more grateful for the staff here. He was treated with utmost respect and kindness. Their facility was clean and well maintained. The specialists kept me in the loop for treatment and encouraged me to visit and call during his time as an onsite patient. He had a positive experience there during a really hard time in our lives. Especially during this time in American healthcare when places like this are often in need of more staff and more support, they did an incredible job providing safety and help when we needed it. These are good people and their kindness was unmatched. I remain eternally grateful for their attentions paid to the person I care about most in the world- and for their inclusion of myself.

L. L. The only major complaint I have is the phone situation. Getting someone to answer the phones at the downstairs outpatient mental health therapy area is impossible most days and it’s only becoming worse. Why is that? Perhaps there are too few people whose job it is to answer phones? I think that there is a need for more staff downstairs in the outpatient mental health area to answer the phones. I suggest you hire more staff solely dedicated to answering the phones and dealing with the questions and needs of those calling. Also, I suggest that the entire downstairs and upstairs of this mental health center needs some fresh, brighter, or more natural nature themed color paint or wallpaper—to create a more welcoming and comfortable environment especially for the inpatients upstairs. Having had a family member who in the past was an inpatient at this mental health center, Ive made some observations about the actual facility; The visiting rooms for inpatients remind me of a tiny police interrogation rooms just like something you’d see on tv— very sterile environment not the most conducive atmosphere for mental health patients. It does not have a positive feeling. The walls, furniture are all drabber than drab. But, the Mental health therapists and nurses and the medication providers are always very positive in the downstairs outpatient area—the ones I’ve talked to are excellent professionals. At least this is what I have seen and personally experienced on regular therapy main floor.

Tom Contino This hospital needs to make some major changes. I waited hours and ended up just leaving because it was clear I would never have been seen. There were people I was talking to in the waiting room who had been there for 7 plus hours. One guy was having symptoms of a heart attack and they hadn’t even had a doctor look at him. Another person arrived by ambulance and was brought out to the waiting room. Another person had been there the entire day after being sent from their doctor’s office for an emergency MRI and had waited over 7 hours without anyone looking at them. This is unacceptable. People need to be able to get care within a reasonable amount of time. And leaving people out in the waiting room with major issues is just cruel. The staff had no accountability and refused to give anyone an estimation for wait time, or a reason why they hadn’t been seen yet. Something needs to be done about this place. It’s completely unacceptable to treat human beings like that.

Ashley Howland After being admitted and undergoing procedures in multiple facilities from Watertown to Syracuse, I can say that the best care I have received has been in the hands of the Oswego Medical network. I went in very nervous about the two procedures that I was having, but was met with nothing but warm and welcoming staff. Everyone from reception to surgeon and all in between were very friendly. Everything was explained to me and all needs attended to. In a world with such a shortage of medical care, I am thankful to have been seen by the people at the Oswego Hospital. These are very hardworking people who are often in thankless positions. Nothing went unnoticed by me. Thank you Oswego.

Avenue Willowood Me and my partner had our first appointments with Dr. Carmen a couple days ago to establish care. We waited for a month for this appointment, and we drove 50 minutes to get there (not the worst, but we were hopeful it would be worth it). The desk lady was very nice, and then we went back and met Dr. Carmen. My partner was explaining to her that they were around a lot of drywall dust as kid, and that they wanted to get their lungs looked at. She asked if they were on any medication. They told her, "An albuteral Inhaler, and I USED to be on gabapentin." At that point she stopped the entire appointment and said, "I dont do psychiatry, so youll have to find a psychiatrist before I establish care with you." We reiterated that we werent there for psych stuff, we were there for the physical health stuff. She just kept cutting us off and saying, "No, you are here for mental health stuff, thats why you mentioned gabapentin." She asked what meds they were on and they answered, and apparently that means were only there for mental health stuff??? We left very upset, and I had a full mental breakdown in the car. This was supposed to be the first step for me figuring out why my joints have never worked right, and if I have long term damage from years of childhood concussions and whiplash. Ive been with therapists and psychiatrists for 6 years, and while I cant wait to have another therapist, my mental health is not my main concern at all. Quite frankly, turning away patients who are trying to figure out their chronic symptoms, all because theyve been on low grade anxiety meds, is just mental illness discrimination. I dont expect much from primary care physicians other than referring me to doctors that will actually help, and she couldnt even do that. Refusing to treat patients with a history of mental illness is going to kill someone one day, all because she refused to even look at their issues. She doesnt deserve a medical license, and if youre establishing care with her, dont even bother if you have a history of mental illness. You wont get anywhere.

Jerry Osbourne Not a good experience she started screaming at a developmentally disabled woman for no reason at all. I told her to talk and not yell because we weren’t angry (like her) she kept on yelling and talking loud for no reason at all (she was the only one) what an absolute nightmare save yourself the waste of time going to see this ill mannered and rude individual. She will cut you off when your advocating and voicing your concerns for someone disabled and say that your interupting her after she didnt let you finish speaking. what a failure in communication that will be blamed on you being rude when its her not letting the patient voice concerns its based on carmens concerns and not yours. This is also a doctor that falsely believes that the only way you can have kidney issues is if your GFR is below 60. This is absolutely false and not fact based. Just a rude mean old woman who should just retire and stop verbally abusing people who voice thier concerns and opinions. You are your own best advocate and doctors dont advocate for the patient this is one of those doctors who doesnt like people trying to ask questions or advocate for themselves. if you are in there with a relative i promise you as soon as you speak on behalf of your relative she will give you a response then cut you off from responding back by turning to your relative to talk to them and play the you just interupted me gaslighting game. she will bait you into saying your interupting her by cutting you off from giving a response by turning to talk to someone else while you didnt even get a chance to respond back to an answer. dont ever go there with a family or friend if your just trying to advocate for someone youll be walking out the door after being verbally abused by her.