The Best 12 MEDICAL SERVICES near Albany, NY (Part 3)

Heather Brophy This doctors office is horrible! I would not recommend it to anyone if you get referred there go somewhere else! They refuse to even fill out one sheet of paper for somebody to get paid for their medical leave! I had to fight with them to even get a paper filled out for me to return to work! THIS PLACE IS ABSOLUTELY RIDICULOUS! SERIOUSLY! I WOULD LEAVE 0 STAR RATING IF I COULD!

Beato Marisol If I can give a zero, thats what they deserve. This hospital is very heartless. At least the medical team was working for a week on the surgery floor. How you treat people karma is going give you and your loved ones the same you do to your patients. Is not nice that you are in pain and be ignored. You have to pee and have a fracture hip and have to pee on yourself because you cant go to the bedside to offer a bed pan. Treat family like trash.discharge a patient and cant make transportation arrangements to get an ambulance and deem necessary the transportation of someone who fell off a 4th floor been discharged with major fractures.if you need medical care dont go there.

Garret Bever I went for my first visit here today and my experience overall was top notch. I was seen by Nancy (NP) only so I can only speak to my own experience. I was concerned about the reviews before I went, but noticed almost all dermatologists in the area have 3 stars or so I went for it. First, the facility is very nice, clean and inviting compared to other offices Ive been to. Nancy is awesome, great personality, super knowledgeable and friendly. I had a great conversation with her and she taught me a lot. All of the nurses and reception staff were very nice, unlike what I read here in some of the other reviews. I was in and out in about an hour and 15 which is very reasonable in my opinion. Ive been to a few dermatologists and this was by far the best experience I have had. Glad to have locked in a go to doctor in the area.

David Bergman I’ve been coming here for about 6 years and I will continue to come while Nancy runs the practice. I just came to get the phone number to make an appointment and saw some reviews. I was surprised by the bad ones about the receptionists, I never had any issues with them. I can be salty myself and have had issues at other places, but never here. The staff are great. I had an issue once where I think Dr.Spiro mis-diagnosed me and Nancy seemed to disagree. The next time I went Nancy had replaced Dr.Spiro and gave me something that worked right away. I have great faith in her.

Selina Newkirk Review is in regards to one doctor and the front desk. I called to make an appointment about a week and a half ago. My medications needed to be checked as I didnt feel they were working appropriately. The receptionist I dealt with had me on and off hold for about 10 minutes total. She wouldnt give me her name so I have no idea who I was dealing with. She told me that the provider I had been seeing, who I was so happy with, left the practice about a month and a half ago so I needed to see someone else. That was fine until she told me the one doctor who I dont want to see. (Previous experiences with that doctor and being told that I was not allowed to come to their practice for ear infections any more and that I needed to go wait at Albany ENT urgent care going forward any time I had one). I asked nicely if there was anyone else I could possibly see because Dr. Elliot and myself- our personalities just dont mesh well. She then became rather irritated that I wanted to see someone else. She told me I would have to wait for the office manager to call me to make my appointment. I asked if I was in trouble or needed to find another GP, she said no but she couldnt make my appointment and Id have to wait. After a long silence, I asked if we were good after giving my phone number. She quickly ended the call. Fast forward to a week and a half later, I still havent received the call. So I called today and spoke with a woman named Emily, who took the time to help me and get me scheduled with a different provider. Idk if the office manager blew me off or the receptionist never forwarded my message. Either way, Im glad I wasnt dealing with something super serious where time was of the essence; I wouldve been 6ft under still waiting for that call.

Michael Hait Very pleased with the laser treatments so far. My skin feels much better, looks healthier, and believe my redness has been reduced. Recently had my third session and I definitely look forward to continuing my sessions. Dr. Forman has been wonderful. Very professional and supportive. He takes the time to listen to my concerns and feedback. Overall I am very happy with my experience. I highly recommend Delmar Family Medicine for these laser treatments and for Primary Care. Great facility and great staff.

John Valentine Castillo I am really impressed by this office. It’s a little hard to get in because they are booked up with patients, but everyone I interacted with was highly professional, caring, and pleasant. The office staff are organized and friendly, and the nurses and doctor I saw were excellent and took time to listen to my concerns and to explain the medical issues very thoroughly.

Ania Dozois This place never answer the phone, never return the call ans simply dont care about the patients care. Its been 3 weeks since my other doc send paperwork to them and I call them almost every day and nobody answers or returns the call. Shame! They are absolutely ridicules. What kindnof care they are providing if they dont give ...about you!

MsLaosian I had my first visit here with mixed opinions. The physicians and administrative staffs were great and friendly. However, the phlebotomist was NOT and horrible. She stuck me with the needle and bruised my arm badly. The pictures that are included in this review speak for itself. NEVER go here for your blood drawn!!!!!

Ashley Wysocarski Great team, I’ve had nothing but ease of scheduling and wonderful associates who have helped. Using the MyChart app has been a breeze, and the doctors or physicians assistance have set the standard of communicative.

Joseph Gottuso I had quadruple open-heart surgery done here in May 2023. I can’t say anything bad about it. The experience there was heartwarming. The nurses were great. The doctor was awesome. Everything went well and they pushed me through the process. The only bad thing I have to say is that one of the rooms when I was in recovery was pretty bad Then I have no functioning air conditioning or any of that stuff and we had to use fans to try to stay cool and it was very uncomfortable after having such an invasive surgery but other than that the place is a got gave me a new lease on life. I can’t say Anything bad about the actual doctors or nurses cause they were great. anytime I get to rave about my surgery and talk to people about it. I was telling him to go there and have it done there because you’re definitely not gonna be in a bad way there. They treat you good.

Nyamala Tone My husband and I were hurt in a car crash yesterday Saturday, 03/08/25 at 3:30 pm in the town of Colonie. We went to Saint Peters hospital to make sure medically we are okay. After they called my name we followed the person to a room thinking an ER Doctor or PA will see me and they took my husband gave him a badge they made us wait in the room for 4 hours and 15 minutes from 6:00pm to 10:15 pm. After maybe 4 hours of wait a female came to the room took my pulse and blood pressure while the blood pressure cuff was so so tight I was in so much pain but I was so so polite I said nothing. this place is a very horrible place it was nothing but a waste of time. These people have no respect for our time money energy health. The attitude respect caring is completely gone. Shame on them. SHAME shame shame. They are disgusting. They are an embarrassment. We would like to give them zero stars. They think were stupid. Shame on them. WE could go elsewhere or come home after the car crash eat and drink at home. Enough of bullying.

Aliza Levana The first time I ever came here was in 2010. They were great back then. They took my vitals, as they walked me to a room. They grabbed me a warm blanket. I got to my room and the lady from CAT scan was waiting for me. Everything went so smoothly and I was in and out with a result. Right now I’m sitting here, freezing, not even in a bed in a recliner. The nurse who took my information on the computer, kept reminding me she would not forget to get me a blanket. So I’m waiting and waiting. The PA comes in and I asked her about a blanket. I wait a while I ask again. I wait a while longer and I ask again. I’m sitting here freezing where is my blanket? I hear them just down the hall from me laughing and joking around. Where is my blanket? I started coming here in 2010 because they were so awesome and very caring as well as efficient and listen to what the patient had to say. They don’t do any event anymore. They just don’t give a shit. I’m still sitting here freezing. I’m about to get up and do a video. So the PA came up to me because I refused to sign the papers for Care until they bring me a blanket. She came charging down. The hallway came up to me screaming at me was so nasty rude she’s lucky I didn’t get up and punch her in the face. She acted like the gestapo. This hospital sucks anymore. The people they have here they don’t care.

Player Girl83 My fiancé got brought by the ambulance and we arrived there at 2:30pm and didn’t get seen until 6pm so 4 hours of being there, they are so rude, and the bathrooms are unsanitary, they have no beds on one side of the hospital so they have chairs in the room which were uncomfortable, my fiancé had to wait for hours until a nurse came and saw him and when they finally did come and see him they gave him attitude, we were there for 7 hours straight just for them to tell him he had the flu, I will never be going back there ever, they were also taking walk ins before us who were brought by the ambulance like that is just not right, the girl at the front desk is just so rude. Don’t ever go there, this was our first time going there and it was just horrible.

bo anselmo The system at Saratoga Hospital ER is completely broken. I will never go there ever again and out of kindness and concern I will tell everyone I know to avoid it so that they don’t have to endure an experience such as ours. We spent 28 hours total in the ER with a mental health emergency where the patient I brought was initially compliant with getting help. The first 12 hours were in the large waiting room with no wifi, 1 bar of cell service, and no water to drink unless you buy a bottle, then you can’t even refill it because the water fountains are off. Next we spent 14 hours in a windowless ER room and she was not allowed to go outside just to get a breath of fresh air and was not brought or offered any food or water. I had to leave her alone in a fragile state to get food for her from town. So, 26 hours after we arrived, she finally saw the clinician, and at that point she just wanted to be released home, who would blame her? Any hope I had for her of getting an evaluation and a transfer to an inpatient program where she would get some medication management was destroyed. The inefficient system of this hospital completely undermined our ability to get much needed care. Lastly, the admin person in the ER spoke very disrespectfully to me when I was consulting with our nurse, implying that I needed to wait for the assigned nurse to return and not bother a different staff member. I was speaking with our nurse. The patient I was with also heard the staff talking badly about other patients in the ER using language that was gossipy, judgmental, and truly unprofessional. All I am asking is that the hospital assess its system, read these reviews, and make changes: 1. If a telehealth crisis evaluation was available for mental healthcare, wait time would be much improved instead of having one provider who can only see 3 patients per 7 hour shift. 2. Have a water bottle filling station in the waiting area. 3. Provide wifi in the waiting area. 4. Provide some training on patient care, advocacy, respect, kindness, and empathy. It is a beautiful facility and the waiting room is impressive looking and there is lovely art on the walls, but for a town as well resourced as Saratoga, I feel like we can do a lot better as far as care goes.

Kevin W Admin support, care management, social workers are all underhanded, don’t follow-up as they say nor do they practice carrying out tasks within timelines and guidelines established in medical policy. Furthermore, One would think when you’re dealing with after care and transferring a patient to nursing care you’d provide the family with a checklist and assist more in the process before sending a lifelong Saratoga county resident over an hour away against family concerns. Save your family and yourself aggrevation, find an alternative.

America Ray Dr. Sandra Horn was the only provider that was phenomenal!! She provided therapy for my post partum stage and after. She has moved on to pursue other goals and she is definitely missed!!!

Teris Yohe I really enjoyed going to see Bernadette! The front office staff is rude and lack empathy! Courtney in the front was so nasty and when I requested to speak with a supervisor she acted like it was a joke. Not the kind of people to work in this field. It has now been almost a week and I have not received a call from the office manager. I guess they are too busy for their patients! Or Courtney did not give her the message. I am now unable to get my records.

Katherine DeMaria Now that I am recovering from the shock and trauma of my experience at Albany med children’s hospital, I will say that anyone with a very ill child who doesn’t know what is wrong with them should not go to Albany. Go to Poughkeepsie, Boston, Westchester. Albany med allowed residents to take charge of a very complex and rare condition which was clearly not within their skill set. They overloaded my child with fluids (11lbs in 7 days) , didn’t take daily weight or measure fluid intake or output, drew blood 2x daily, did not treat the actual inflammation causing the illness until 10 days after admission and almost drowning my child in IV fluids which they claimed was edema from the inflammation…that they delayed treatment for. I had to call rapid response while there to get an attending doctor to look at my child on the 7th day we were there because the resident in charge would not listen to my concerns that the swelling wasn’t just edema. It wasn’t. The attending right away said it was third space fluid overload. My child was taken Off all fluids and put on diuretics….he also had to have a blood transfusion because his blood count was so low from all of the bloodwork. I had to demand he be treated for the actual condition he was suffering from which was inflammation. All he needed was steroids. As soon as he got them (10 days after admission and being mistreated with fluids) his recovery started. No doctor will admit the fluid overload or delayed treatment. It was terrifying and I am very sad for my son who kept telling me “we are never leaving here.” I would like the hospital to recognize their terrible oversight of my child’s care and to admit fault. As a teaching hospital they should have better control over their training of resident doctors. ESP when it comes to children.

Lyle Winokur If you actually need care. Try somewhere else. The Dr, NPs and the staff were great, but they are severely understaffed. It should not take 3 hours before waiting to be seen by a NP and then another 1.5 hrs to be discharged. Thankfully my son did not need to be admitted, but when your Pediatrician suggests going to ER, and this is the care you receive. Think twice. Albany med Admin this review and rate is on you. Do Better, this is borderline malpractice, when you cant even be seen by NP or Dr for 3 hrs. The total time seen by Dr was 10 minutes, all the staff was able to tell me last night from 545 PM to 1015 PM was we are short staffed and apoligize for the wait. They couldnt even give me a time frame and we were in a triage room because no beds were available. Albany med admin needs to hire more Drs and NPs to assist the needs of this community.

Michelle Orr 900 Lark Dr. in Albany Whitney Young Dental I was in a lot of pain. I got in fast with an emergency appointment. Everyone there is very nice. Pleasant answered all my questions did not rush me very clean. They were very thorough with my tooth extraction. They took an x-ray after to make sure there is nothing left behind. I will be going back special thanks to Tracy and Liz. They helped me a lot. Thank you so much.

Sandra Austin Hello, I hope this message finds you well. I wanted to share my recent experience with your reception service, as it was quite frustrating. I was on hold for 45 minutes before the receptionist picked up, only to be placed back on hold for another 20 minutes. During this time, I feel there could have been better communication. When placing a caller on hold, it’s helpful to check in periodically if the hold time extends beyond a few minutes. This experience lasted over 30 minutes total after the initial wait, and I believe some retraining might benefit your team to improve customer interactions. I appreciate your attention to this matter, and I hope my feedback helps enhance the service for future callers. The receptionist was great when the call was finally answered. Thanks,

Angela Nesel The emergency room is disgustingly dirty your feet stick to the floors and papers are all over the floors I don’t understand why they have people emptying the trash but no one to swing a mop. Then they tell you your loved one has to be admitted for observation but the part of the emergency room is closing at 11pm and your loved one has to go back to the overflowing waiting room until a bed opens hooked up to IV and not being able to lye down and rest which I refused to do only to find out that they just put him in a hallway on a bed with a curtain around just the bed . To me they have all these rooms and then they close it off at 11pm with a waiting room full of patients it doesn’t make sense plus it’s absolutely disgusting Albany medical used to be one of the best hospitals around and now it right up there with the worst they need to clean it.

Tammy Brown I am a current patient here and I can honestly say I’ve had the best care. Started in ED. When I got here, it was quite busy so a small wait but after I found staff to be very friendly! Very friendly woman who took my first set of X-rays. I’m sorry I don’t remember her name. She made me feel comfortable. We exchanged cat stories. The nursing staff is tremendous. Surgeons, everyone so far. Food is awesome! What surprised me was TV was not free. You had to pay for On Demand and I had a bit of a confusing time. I have no wallet or credit card. When I called the On Demand company, they did work with me and turned it on long enough to obtain payment from home. Thank you AMC!