Vania & David - Buffalo (NY)

Ryan McNamee The best! I went to Diane and we spoke about how I was going to surprise my fiancé-to-be. I selected a setting as well as a nice Canadian diamond and asked if she could adjust the setting so it had a slimmer sleeker profile. When I returned to pick up the ring it was perfect. Exactly what I envisioned. The surprise was a success, I am now engaged, and there is no one I can better recommend to help you out with an engagement ring than Diane. Our custom ring is one of a kind and yours should be too.

Taylor Vanderbush Billy made my custom engagement ring (the ring of my dreams) and a matching wedding band. I get compliments everywhere I go! In addition, he listened to my requests and added additional suggestions like having a thicker band and included details to make the diamonds shine! I’d recommend him to anyone.

Michael Dudas Bought our engagement ring and wedding rings from Graeber Jewelers years ago...great price and an awesome staff to assist us getting the perfect rings. Recently had to get some of them resized and they came back even prettier than ever & the fit is perfect!! The staff and service they provide is 2nd to none!!! Thank you!!

Kathryn Stroh We thought about buying my engagement ring online originally but wanted to check out local jewelers first. Once we met Ryan we knew we were going to have him design it. Everyone there is great and Ryan was so knowledgeable and helpful. Now I have my dream ring, and I’m so happy we went to a great local place.

Joey T Amazing customer service. Staff is extremely knowledgeable and honest. They were able to provide me with an appraisal for insurance purposes. If they do not have exactly what you are looking for on hand, they can create it for you to your exact specifications. The building itself is also very nice inside. If you want a hassle free experience, I highly recommend checking them out.

Rays Trapcard Very nice people and very knowledgeable. Brought my gold and silver in and got a very fair price. Will definitely return

Kelsey Tillman I can’t say enough good things about Alexis Russell Jewelry! The quality of their pieces is absolutely stunning — you can tell every detail is thoughtfully crafted. What really sets them apart, though, is their incredible customer service. A special shoutout to Gaby, who went above and beyond to help me with questions about resizing. She followed up every step of the way and made the entire process feel so personal and stress-free. I’m beyond happy with my experience and will definitely be a returning customer!

Emanuela Scollo My now fiancee and I came here for our engagement rings. We had the most amazing shopping experience with Peter Sr. and the whole staff! As a lesbian couple we were nervous about ring shopping in general, but everyone at Ben Garelick made us feel so welcome and at home. Peter made us feel very comfortable and explained the first visit should be for trying on rings only so we could have an idea of what we liked. We didnt feel at all pressured to buy that day, and didnt purchase our rings until our second visit in the store. We both got exactly what we wanted and the rings fit our budget perfectly, and we are so happy with how the shopping and buying experience was. Our rings are absolutely beautiful and so perfectly US. We will definitely be coming back for our wedding bands. Thank you all for making this an unforgettable experience!!!

James Pusateri I haven’t had much experience with jewelers until recently. I bought my fiancés engagement ring through a custom ring designer and purchased a warranty to cover pretty much anything. When a couple of the prongs on her ring bent, I submitted a claim and the warranty company told me to go to any jeweler for a repair. We walked into Jered Jewelers in consumer square on Niagara Falls Boulevard in Amherst, NY. We were greeted by one of the top three customer service people we’ve ever had the pleasure of meeting - Neil Gablenz. He greeted us and made us feel right at home, during what was a stressful time - having brought a very important piece of jewelry in to be repaired. He assured us that we were in good hands, and he was absolutely right. We left the ring and were told it would be ready in about a week. Not even five days later, Neil called and told us it was ready to be picked up. We came back to pick up the ring, and met with Neil again. Still charming, still friendly, so it wasn’t just a one off day that we met him and were absolutely pleased with his customer service oriented mentality. He is the real deal. The repair was perfect. We were so happy with it that we decided to pick out our wedding bands right there in the store. Neil spent a good hour with us as we looked over what felt like every ring in the store. We decided on exactly what we wanted and placed our order. These were being made to order so we were told they’d be ready on August 6. We received a call from Neil on August 3 that they were ready (three days early) so we went in to get them. The rings were as beautiful as we’d hoped and Neil was right there with us as we tried them on - and he shared in our excitement. Great job all around from customer service to quality of the jewelry itself. We are fans of Jered and it’s largely due to Neil as the face of your company that we first met, enjoyed seeing again, and look forward to seeing when we come back for future jewelry needs! I know this is supposed to be a review about Jered Jewelers, and I may have made it a bit of a review about Neil, but as long as he works there - the two go hand in hand to me. 100/10 highly recommend! Customers for life.

Samantha Doyle-Sharma The store is neatly organized and clean. The manager was very kind and helpful. The jewelry is varied and we learned that they even have mens watches! We got more than what we came for and were signed up for the bonus program which sends coupons to use based on spending and milestones. Very pleased!