Palacios Law Group - Mineola (NY)

5 /5 elaine urena: I had an amazing experience working with Vilma on my immigration case. She is incredibly knowledgeable, organized, and truly cares about her clients. From the start, Vilma made sure I understood every step of the process and was always available to answer my questions, no matter how small. Her attention to detail and dedication made a stressful process so much smoother. I’m beyond grateful for her support and would highly recommend her to anyone needing immigration assistance!

5 /5 Argumedo: Working with Xavier Palacios was truly a life-changing experience. From our very first consultation, Xavier demonstrated a deep understanding of immigration law and a genuine commitment to helping his clients succeed. He was not only highly knowledgeable, but also incredibly responsive, compassionate, and detail-oriented throughout the entire process. Xavier took the time to listen to my concerns, clearly explained all my legal options, and guided me step-by-step with honesty and clarity. His team , especially Lesly was also outstanding—professional, supportive, and efficient. Every document was meticulously prepared, and I always felt like I was in capable hands.

5 /5 Lesavior Summers: Special recognition to Karin at the front desk!! From the moment I walked in she presented herself professionally and was extremely helpful. Karin greeted me with a smile, answered all my questions with patience, making the whole process smooth and less stressful. She combined friendliness with efficiency so effortlessly! We need more people like Karin in the world!

1 /5 Mateo Arcos: Whoever is reading this, please do yourself a favor and find another lawyer mostly if it’s an immigration case!! The level of service of this Law firm is awful. The lawyer Xavier Palacios who was assigned to our case consistently failed to provide timely updates on court proceedings and decisions. We were repeatedly forced to initiate contact to get any information, often waiting on hold for excessive periods or waiting days in hope that we will get a call and be updated with any information. I remember Lawyer Xavier Palacios telling me that emailing him is a better way to reach out to him and even so he never responded back to the emails I have sent to him when they were urgent. The lack of communication left us feeling hopeless and uninformed about the direction of the case. But they were so quick to call us about completing the whole payment of the case since he did “something” to help our case. And the outcome of the case is that we lost, wasted whole lot of money for nothing. Even after the case concluded, we were not informed about retrieving our original documents; we had to inquire ourselves. This lack of basic client care, combined with the overall poor communication, demonstrates a profound disregard for client services. In my experience they have proved to us that they only cared about the money and didn’t care about reassuring their clients on their case. If I had a different experience where they provided with good service and we lost the case I wouldn’t even be mad because I would’ve know that the lawyer tried their best. Overall, I would not recommend Palacios Law Group to anyone seeking reliable and supportive legal representation.

5 /5 Yokaira Sanchez: Karen was incredibly helpful and kind throughout my mother’s case. From the first phone call to every in-person visit, she made us feel welcomed and cared for. She was always professional, patient, and quick to assist with any questions or scheduling needs. Her warm demeanor and attention to detail made a stressful situation much easier to navigate. Karen is truly an asset to the firm.