Diamond Cutters of Western New York - Cheektowaga (NY)

Bauble Love This is my second visit with Aurem Jewelers (each trip with multiple pieces) and I have nothing but praise for this local, longtime neighborhood jeweler. The main service this time around was my engagement ring upgrade. It had become too large after weight loss and Aurem’s bench did a superb job re-sizing it, keeping the engraving and hallmarks intact, and sizing it down without sacrificing the band’s integrity or the shape of the ring. I’m so pleased with their service, communication, and quick turnaround. Paul, Billy, and Vanya are absolute pleasures to work with. I’m looking forward to creating a custom piece with them in the future. ~ Marie Z.

Marisa Lewis Every experience at Bomi’s Jewelers has been incredible customer service! Brandon D. has helped me with my engagement ring and wedding bands. He is very knowledgeable and kind. I will always be coming back at Bomi’s with my jewelry needs!

richard bell Absolutely amazing. Me and my fiancé just made our wedding bands here. Vince helped us and made everything very easy to understand, even though I have never made jewelry before. Professional studio and teachers and great vibes. The rings came out looking perfect and we were able to take them home same day. Also they have a dogo, Archie, that makes the visit all the more worth it.

Chris Perryman Kip is hands-down one of the best jewelers Ive ever worked with! From start to finish, the experience was smooth, professional, and personal. Kip really takes the time to understand exactly what you’re looking for and delivers beyond expectations. The craftsmanship, attention to detail, and quality of the pieces are second to none. Whether you’re shopping for something custom, a special gift, or upgrading your collection—Kip is the one to trust. Highly recommend and will definitely be coming back!

Michael Teloh I buy all my watches here. I have never been disappointed. The service is exceptional. This past time I purchased something, Faith S. was awesome. She was very informative, professional, and helpful. Faith took the time to talk to me about the product and definitely helped with my purchase. Thanks Faith S. The manager was so pleasant to talk to as well. They really appreciate you as well as I appreciate them. I definitely recommend coming here. You wont be disappointed.

Catherine O I LOVE the elegant emerald and diamond half eternity ring that I received today from Sarahs. The ring is spectacular, re-sized perfectly, and shipped in gift boxes!!! Superb customer service, very fair pricing and a ring that is so elegant. I give Sarahs Vintage & Estate Jewelry my highest, most enthusiastic recommendation!!

Suzanne McKellar My twin 8 year old grandsons bought watches at a thrift store, but the batteries were dead. I stopped in to Ross Jewelers to get batteries. The owner was so kind, changed the battery in the first watch and kindly explained why the missing "diamonds" couldnt be replaced (lol). Apparently the second watch was broken and a new battery wouldnt help. He asked my grandson to give him his wrist and he put a very nice looking watch (not new) on his wrist and left him beaming!! Then he refused payment!! He wouldnt let me pay for the battery or the watch!! This was such a generous act of kindness, I just want everyone know how he lit up the world for these little boys!!

Daniel Sciascia Scanlon Jewelers is a true gem in the Amherst, NY community. I’ve been a loyal customer for years, and their integrity, professionalism, and commitment to exceptional customer service are unmatched. Whether it’s engagement rings, men’s and women’s jewelry, watches, or expert repairs—Scanlon has it all. Brady Scanlon and Danny Duguay have always treated me with the utmost respect and care, making every experience personal and seamless. Their knowledge, honesty, and dedication set them apart. For anyone looking for a trusted jeweler, Scanlon Jewelers has my highest recommendation. Great work!!

Taylor Vanderbush Billy made my custom engagement ring (the ring of my dreams) and a matching wedding band. I get compliments everywhere I go! In addition, he listened to my requests and added additional suggestions like having a thicker band and included details to make the diamonds shine! I’d recommend him to anyone.

James Pusateri I haven’t had much experience with jewelers until recently. I bought my fiancés engagement ring through a custom ring designer and purchased a warranty to cover pretty much anything. When a couple of the prongs on her ring bent, I submitted a claim and the warranty company told me to go to any jeweler for a repair. We walked into Jered Jewelers in consumer square on Niagara Falls Boulevard in Amherst, NY. We were greeted by one of the top three customer service people we’ve ever had the pleasure of meeting - Neil Gablenz. He greeted us and made us feel right at home, during what was a stressful time - having brought a very important piece of jewelry in to be repaired. He assured us that we were in good hands, and he was absolutely right. We left the ring and were told it would be ready in about a week. Not even five days later, Neil called and told us it was ready to be picked up. We came back to pick up the ring, and met with Neil again. Still charming, still friendly, so it wasn’t just a one off day that we met him and were absolutely pleased with his customer service oriented mentality. He is the real deal. The repair was perfect. We were so happy with it that we decided to pick out our wedding bands right there in the store. Neil spent a good hour with us as we looked over what felt like every ring in the store. We decided on exactly what we wanted and placed our order. These were being made to order so we were told they’d be ready on August 6. We received a call from Neil on August 3 that they were ready (three days early) so we went in to get them. The rings were as beautiful as we’d hoped and Neil was right there with us as we tried them on - and he shared in our excitement. Great job all around from customer service to quality of the jewelry itself. We are fans of Jered and it’s largely due to Neil as the face of your company that we first met, enjoyed seeing again, and look forward to seeing when we come back for future jewelry needs! I know this is supposed to be a review about Jered Jewelers, and I may have made it a bit of a review about Neil, but as long as he works there - the two go hand in hand to me. 100/10 highly recommend! Customers for life.