Layla Ali This was truly the worst experience my family and I have ever had at a salon. My mother, sister, and I went in hoping to treat ourselves to full sets and pedicures for a relaxing day together, but we left feeling upset, embarrassed, and incredibly disappointed.
We waited an hour and 15 minutes to be seated at the pedicure chairs, which we didn’t mind because it was busy, and we were just happy to spend time together. Unfortunately, things went downhill once we were seated. The pedicures were rushed and careless—our cuticles weren’t cleaned or touched, the polish was sloppy and flooded our cuticles, and the nails weren’t even fully covered. On top of that, the promised callus removal and scrub (included in the pedicure we paid for) were skipped entirely. It was so disheartening to see such a lack of care when we had been looking forward to this for weeks.
To make matters worse, I was overcharged by nearly $20. When I kindly asked for clarification, the man working insisted I was charged for polish removal and nail designs. I came in with no polish on my nails, and I had plain white nails with no designs whatsoever. They didn’t even use a curing lamp for the “gel” I paid for, which makes me suspect I was charged for gel but given regular polish instead. When I questioned this, the man became loud and aggressive. He spoke over me and my sister, dismissed our concerns, and blamed us for misunderstanding.
The situation escalated into a scene, and I felt humiliated as everyone in the salon turned to watch. All I wanted was to resolve the issue calmly, but he kept going, insisting we were wrong and even telling us not to come back. My sister, who rarely shows emotion in public, was brought to tears. Seeing her upset on what should’ve been a happy day broke my heart.
Her nails were particularly awful—chunky, uneven, and rushed. The polish flooded her cuticles and looked like it had been done by an amateur. She ended up going to her regular salon right afterward, where the staff were so shocked by the state of her nails that they redid them for almost no charge to fix the damage.
This experience wasn’t just disappointing—it was hurtful. We went in hoping to enjoy a day of self-care, but we left feeling mistreated and embarrassed. My advice? Skip this place. Spend your money at a salon where the staff take pride in their work and treat their clients with care and respect. It’s worth every penny to avoid the heartache we experienced.
Attached is a phot of my pedicure AFTER asking for the polish on my skin to be “cleaned up a bit”
1 /5
Dawn Mykel Cut my nails and never shaped them waxes my eyebrows so thin it looks like I drew them on with a pencil, WORST nail salon I have ever been too and the gel pedi and brow wax cost me 65.00
1 /5
mary b Wish I could give negative stars. My nails are all peeling horribly and they are not even close to being the shape they are supposed to be!
1 /5