Top Reviews about 2 Nail Salons in Fort Edward, NY (Part 2)

Cynthia Rodriguez This is the second time I came to Awesome Nails, giving them the benefit of the doubt due to my first experience. I originally scheduled an appointment with Awesome Nails because a friend highly recommended them, specifically David. I called to schedule with David, and Helen, who answered the phone told me “he’s off today”. So I sat with Helen, who had an attitude, and was extremely rough on my hands. I got a UV Gel manicure and was done/rushed within 30mins. The timing was amazing, but the care and customer service was horrible. Not only that, there was a male sitting at an empty work station and a customer getting ready to leave says “Bye David, thank you!”. So she lied saying he was off, but he was there. It was really strange, it seemed it bothered her that I requested David. Not sure if that’s her husband, but it just seemed like personal issues between them. Fast forward to today, I walk in for my 3pm appointment and end up sitting with David because he was actually the only one available. I’m thinking, great! But, no. He was worse than her and even missed spots on a few of my nails that weren’t completely covered with the UV Gel. He too was rude and rough that I had to ask him if he was okay and if he was having a bad day? I’m paying for this service, they’re not doing my nails for free. I don’t understand the rudeness, the physical roughness with handling my UV Gel manicure, and the overall attitude. I’m just so disappointed and unhappy I wish I could get my $45 back. I had to write this thorough review because it’s not right. Part of what we pay for is the customer service. I honestly don’t know how this nail shop is still up and running. I would highly not recommend this place.

Maria Nicholas Avoid this place at all costs! I heard that the owner was mean, but didn’t believe it until I experienced it for myself! Helen was rude, disrespectful and very mean! I have NEVER felt so uncomfortable in my entire life! I would have been a loyal customer, but never will I ever step foot in her establishment again! Not to mention, their work is sub-par!

Deirdre OSullivan Helen and David always do an amazing job on my nails! Everyone there is super friendly and welcoming!

hope1877 Today was my first time going there. I went for gel fills. It was nice, clean, and everyone was pleasant. The owner introduced me to the other staff. I was very happy with my nail service. He listened to me and did exactly what I asked for. For once I didnt go home feeling like I needed to fix or reshape them. I think I found my new nail spot.

BECKY T This used to be my go to spot. I traveled far all the time just to get my nails done here. But when i am ignored when asking if there is an appointment and not even a curtious text. I get blocked lol!!!! That is when I have a problem. VERY UNPROFESSIONAL AND I WILL SPREAD THE WORD!!!!!!

Jenny Giammatteo I absolutely love this place. Im not your typical nail salon go-er, but ive gone to enough different places in my lifetime to know that this place is a gem. the people here are so great. Theyre friendly and welcoming, relatable and personalable, you can really talk to them about what youd like and they really listen. Theyve got skills for days-of course-lol but the real reason I keep coming back is because of the people. The place is cute, clean, good ambiance and all that. Their gel nails legit stand up to some hard stuff too. I ran an obstacle course race w a set of nails by them and they didnt chip or anything! Theyve withstood quite a beating in my day to day and have only gotten a chip or crack when Ive been well over due for fill. So yeah, I highly recommend