Top Reviews about 19 Nail Salons in Rochester, NY

Mary Givan Worst nail salon ever. Nails all the wrong size, paint job is horrible. A 5 year old can do a better job! They use dollar store polish! They make you pay upfront and now I see why!!! Had I not had to get to work I wouldve sat there until they were done right, I let the man know she did a horrible job as she disappeared in the back while they were drying! They do NOT do what you ask, they do what they like!

Elisa Santos Good work..Good prices Friendly staff..clean chairs and materials.

Angel F I got my toes done too, I love this place it was just a quick walk, Most people make an appointment so you should too cause it does be a little busy but it was worth the wait. I do recommend!

JaQuesiah Dillard I’ve been going to this nail shop for almost a year now and for me to go in there the day before Thanksgiving and get my nails done and have a rushed job done with my nails was not OK. My nails are uneven. They’re not even filed correctly and not the correct shape and for the employees to laugh along with the person who did my nails along with the co-owner or owner was ridiculous and very unprofessional and inappropriate

Dezeray Smith I came here on Tuesday and got a full long set that cost me $70 on Wednesday several nails started breaking off near where my real nail is I assume they weren’t thick enough. Thursday I came in I asked them can they fix my nails since I paid so much money for them and there already breaking after one day they fixed my nails and then when I’m proceeding to leave tell me I owe them $15 I feel it’s very unprofessional for them to mess up my nails and charge me an additional $15 so basically I pay $85 in total for some nails for wat. Ive been here 2 times and both times the same young girl has done my acrylics. Both times they have been terrible quality, and fallen off within a week. the service is not been welcoming or even worth the money.

Dainese Davis I am beyond livid with this place and their professionalism. I came to try this salon out and from the pictures on google and from Danny D. Page is what made me want to come here and after the way I was treated and disrespected will be the reason I don’t return being told I was being cheap and poor because I was complaining about the price I was charged which was $60 but the job I received wasn’t worth $60 and I feel if I’m not happy with what is on my body I should be able to get it fixed and not treated the way I was. I felt so unwelcome and disrespected. The only thing nice about this place was the daughter, she was willing to fix my nails and was nice and respectful to me, she wasn’t able to do what I originally wanted but did her best and I appreciate that and even tipped her for doing so.

Nichole Walters Lily was wonderful, from the moment I walked in the salon till I left.. I love my nails she did a great job.. already scheduled my fill!

Brenda Zornow Wonderful experience! I booked an appointment a few days ahead of time and when I walked in they were friendly and welcoming. I had gotten my nails done from another salon 3 weeks earlier and came on for a fill. The previous set were not done well at all. I explain my concerns and Lily got right to work. She took off the old set that were not done well and gave me a beautiful new set of acrylics that were exactly what I was hoping for. She knows what she is doing and we had a good conversation, too. I walked away happy with my nails and happy to have found a new salon for future visits.

Adrienne Trimper Lily is absolutely the best - she is knowledgeable, provides a beautiful product and is very friendly. Doesn’t feel like an appointment, feels like catching up with a friend (who happens to be great at doing nails)

Shawna Vath I go to Angel at NailzKill and love her work. She’s an artist and has perfected her craft. Shes efficient - her appointments don’t take very long, yet her work comes out clean & extremely well done. Her prices are affordable as well. I’ve been seeing her for years for a reason! Love this salon.

Ana Myrie Best nail salon in Rochester!! 10/10 service and beautifully done nails

Monique Walker Everyone is always very nice and welcoming! My nail tech, Lucy is very sweet and will chat about the day and family and everything else under the sun.

nina Wade Sotomayor Would have given them 5 starts but I made an appointment and they still took a walk in before me and I had to wait. Making an appointment benefited me in no way.

Angie QC Had an appointment, but still had to wait a little bit (but not too bad). Service was fast….full set in about 30 minutes. Hannah is always friendly and pleasant.

Jey I love Top nails, I go here EVERY time. I love Ann and Frank. They are literally the nicest people ever. Ann is super funny too ❤️

Martha Loucke I’ve been going to Top Nails religiously for over a year and have never had an issue, I love Frank and Ann! Affordable prices and beautiful work. I won’t go anywhere else! Support your local small businesses!

Christine Perrin Absolutely loved my nails. First time coming here and I definitely will be back!

alex GAYLE Today wad my very 1st time at roc nails my co worker recommended the owner Lina to do my acrylic nails plus design and I tell you she did not disappoint the cleanliness of the salon. The amazing customer service plus the great work all the ladies put in while working on your hands and feet is superb 20 outta 10 !!!!!!! Please treat yaself to this salon I promise you will leave with a smile and no regrets

Mallory Czlonka I try my best to not complain. I have been looking a for a nail salon for a while, and every time I’m Dissatisfied. Another mail shop where they give you quantity over quality to make the most. The poor girl, had product all around my finger nail beds. She was going to keep it that way until I spoke up, they are completely lumpy my gel polish has bubbles in like four nails. I even showed a picture of the shape I was looking for, but looking at my nails they are completely in even the way the product was applied, you could tell she was self taught that was not a nail school graduate. Finally told her I was going to fix them at my own shop, I’m a cosmetologist who did nails for years. I must have really high standards I should’ve done them myself. I politely paid and left, god forbid you mention an issue it’s your fault and oh you moved or something-. I just want quality, I want my nails a certain way and I’m still searching

Tylette Shepherd Ive never in my life left a nail shop hating my nails so much. Terrible job. Not sure if its because Ive never been there before or if they just arent that great. But my nails are terrible. First I didnt ask for a full set I just wanted a gel manicure. She starts cutting my nails and Im thinking shes just making them even. Then she begins to sand them down etc and pulls out the plastic nails whoa whoa you just took gel polish off of my real nails why would you think I wanted fake nails. After disgust I let her continue. She does the French manicure and the polish isnt even. I believe she was upset when I told her Im taking them off after the wedding because I dont like acrylic especially when I have healthy long natural nails. The acrylic is caked too thick and they arent even. Very disappointed. Thank goodness I NEVER have to go there again. Wedding nails ruined. Sincerely a disappointed Bridesmaid from Virginia.

Sujeily Santiago Excellent, friendly, professional, respectful, caring! Today I arrived with my nails all messed and Kelly really looked out for me! I was so bummed and upset but she did her job today! I left very happy loving my nails and very reasonable price. Thank you

Briana Warren Everyone here is super friendly and welcoming, i’ve only been now 4 times but I would go back many more!! New nail spot, definitely worth the time here. 10/10 experience!

Lovy Choudhary "I had a wonderful experience at Kelly nailsThe staff were friendly and welcoming from the moment I walked in. I got my pedicure and nails done, and the results were amazing. I like the color or nail art turned out exactly how I wanted. The salon was clean and had a relaxing atmosphere. I’ll definitely be back and recommend it to anyone looking for a quality nail salon!

Jamie Service was amazing I have come here twice since moving to the area and both times I have felt welcomed to be there. Vincent did my nails today and they look amazing, my mother-in-law and I scheduled an appointment today and they were prompt and ready when we got there. I will definitely be coming back as well as suggesting this place to family and friends. Also matched the picture reference perfectly.

Abby VanWycke I’ve been getting my nails done here inconsistently the last few years. I’ve been more consistent the last few months and have always had a good experience. Friendly, professional, good prices and I am always happy with the service! :) thank you!

Adaku Uwandu They get two stars for good customer service. But my nail job was botched. The nail tech (a young man, might still be learning) did not know what he was doing, the worst part is I was watching it and I knew it wouldn’t come out right, had to talk him through it and this was the best he could do. Another bad sign is when a tech keeps nicking you. There may be better technicians in the saloon, but the young man needs training, $100 for botched nail job isn’t it!

Erica Michelle Very good prices very good customer service literally all you have to do is show them a picture of the nail design that you want and they’ll do it. Love my eyebrows. Make sure you go there early or make an appointment because it be packed. Oh yeah , try them out you’re gonna love it. Full set starts at $40 and up eyebrows $10 cash only and you have to get a number

Liz Murray Ive only been here once. It was to get my brows done. I had been growing my brows since last October and wanted to get them done for the B2K Concert. The wait wasnt too bad and for the price she did phenomenal!!! I kept hearing about the brow lady in Goodman Plaza and she did not disappoint. I wish I knew her name, but I will def be going back!!

Monica Walker Never coming back here again.... they told me they cant do a design in my nails and the one guy Tony only work on certain people

Carolyn Marchetti I’ve been coming to Pure Sole for about 2 years now and every time I have a wonderful experience. The staff is incredibly friendly, the environment is welcoming and you always leave with beautiful nails. I highly recommend manning Pure Sole your go to nail salon.

Cristina Puccia I chose Pure Sole to remove gel polish from another nail salon, after realizing my nails could be damaged if removal was not done with care. Maddy was amazing and I knew while there that I made the right choice! The studio is clean, the removal was gentle, and I adore the shaping she did to my nails afterward. Looking forward to my next visit.

Elaina DeBoard Jessica and Chelsea were both so nice and welcoming. This was my first ever manicure and it certainly wont be the last! Jessica did a beautiful job on my abstract Spring nails and was really great about checking in with me on ideas, colors, adding foil, and making sure I liked the results. Will definitely be back :). Bonus points for cute dog and beautiful location/decor.

Winnetta Greenlee I had my first appointment with Courtney today and got a structured gel manicure. She did an incredible job, and was very nice and professional. The shop was cozy and cute, and there was off-street parking. I will definitely be back, and have already recommended her to others.

Anjoli Moïse Top tier service. Courtney is kind, professional, and an expert at her craft. She takes the time to educate you about your nails and is flawless when it comes to minor details in sculpting the perfect nail look. Her space is warm and inviting. I LOVE my nails everytime. I highly recommend !!!

Kristi Motra I recently had the pleasure of experiencing the outstanding skills of Courtney. I cannot express enough how impressed I was with her professionalism and attention to detail. Courtneys work for me sets her as the best nail artist in the city. Her structure gel manicure was flawless, outshining any other artist Ive encountered. With a meticulous attention to detail, Courtneys work exudes elegance and exceptional quality. I highly recommend her to anyone in search of stunning and long-lasting nails.

M.G. Not sure how they are still open! Its pretty dirty in there and Im not sure how anyone could actually get a Service. I went to get my gel nails off as a last minute thing. Where Id normally go was short on staff. This place needs to be shut down due to the filthy environment and unsanitary used towels and manicure equipment that is not being sanitized.

Google User I absolutely love this salon. They have amazing customer service and the nails are always perfect. Their prices are very reasonable. Absolutely beautiful nails! Way better than some shops on ridge road. I’m willing to drive the distance for them. I think I finally found my new favorite nail place! Thank you so much ladies!

Marie Emily Not sure why I keep giving this place a chance honestly. They pressure you into getting dip powder bc it’s easier for them to do than actual acrylic nails and they charge MORE for the dip powder and claim it’s stronger and lasts longer, but the last 3 sets I got I had broken 3-4 nails within a week. Just got a set 6 days ago and I’ve already broken off two nails and both thumb nails are cracked straight across on both sides and about to break off any time now. Complete and total waste of $48 every single time. I will definitely never be back.

Chantal Omg my nails are gorgeous!!! And the price was perfect. Just $65 for them. Down the street they charged $120. The techs are friendly and funny. My new nail spot for sure!!!!

Petra Michels Amazing place to go !! Michelle and Tammy are very great at nails. Michelle doesnt amazing job on eyelashes and is very quick at it as well. Never had a pedicure there but I hear theyre great. Friendly atmosphere

Lela McCullough Michelle and her sister does very good lashes and manicure and pedicure I love going to this place Im coming Friday morning to get my lashes done

Catherine Lingg Ive been to three different salons. First was okay. The very fancy and expensive second one was a nightmare. Sky nails (Sandy) did an outstanding job with great attention to detail. Great price. Theyre small but excellent

Nicole Falkenstein Never going here again. The lady was EXTREMELY rough and several of my fingers ended up cut and bleeding. My nails were all cut crooked and I did not notice until I got home. One of the cuts ended up getting infected. Another nail didn’t even cover my whole nail. I ended up having to fix everything myself. Worst experience ever. Do not recommend.

Amber I would recommend to NOT go here. If I could give zero stars I would. The nail tech was extremely rough with the initial dremel to where it got so hot it burned my natural nails and I had to pull my hand away. Then in the pictures I posted she cut the white nail tips down so they don’t even cover my natural nail. Also cut me twice and when my fingers started to bleed she said “ oh it’s your skin your skin is bad” after literally dremeling my fingers to make them bleed. Also every single nail is filled with bubbles I will never go here ever again from the extremely poor quality and how rude the nail tech was. Ive also never been to a nail salon that doesn’t put lotion or cuticle oil on after, granted it was $40 for a full white tip set but there are other places in the area that charge the same for way better service and quality

Candace D I really love getting my nails done here. I’ve been going on and off for over 5 years. I have natural nails and typically get gel manicures. I appreciate the time they take to trim my cuticles and the focus on my nail beds. The staff here is so kind and so friendly. I enjoy the pedicure too. It’s by appointment only so call ahead!!

Bella Please do yourself a favor Do not go to this guy!!! I have not had my nails done in years because of work. I decided to treat myself and get a mani for a special occasion. This guy did not even give me the basic mani with a full set. Nothing!! no cuticle oil massage or basic file. He used a high speed drill / filer which he cut me with 2x !!! Also , I told him from the beginning that I wanted them short! He refused to cut them down and filed them like squares. I am sooo beyond disappointed and dooped! Not everyone should be doing nails! These guys just want your money ! They do not care about customer service or satisfaction at all!

Chandra Baxmeyer Finally found a place to get my nails done over and over again. They are super friendly, super clean! And take covid guidelines seriously

Rita Ghimirey They were so great! Judy did my nails and they turned out soooo amazing, she is so talented!

rebecca passineau I have been going to Andy for 10 years and I will NEVER go elsewhere. I swear I am a walking advertisement for him. No matter what I ask for he goes above and beyond.

Vishwa Shukla The employees were so nice and my nails turned out incredible!! The nail techs were super accommodating and made me feel comfortable.

Michelle Harford I’ve had hair extensions installed for the last 2 years by Toni. She has changed my fine lifeless hair to beautiful hair that I’ve always dreamed of! I am stopped by people all the time to compliment me on how they love my hair and they can’t believe how long it is! Toni was thorough in color matching my hair and explaining proper care. I can’t recommend her or her services enough!

jonathan Andrade I received spa package as a gift. And I’m giving it 3 stars as the facial was the best part of my 5 hour spa day. Liz was knowledgeable about skin care and gentle. The only thing missing was the steam which I think might be something Rochester spas do not offer. As for the massage, it was decent however she didn’t want to massage my feet or hands bc I was getting a mani and pedi. I’m sorry but a mani pedi massage is not the same as getting your feet/hands massaged from a real deal massage therapist. As for the mani/pedi def not the best I’ve ever had. Emmy seems nice but didn’t seem like she was into doing it. she didn’t soften up nails by letting them soak in water instead used some solution that she left in for 5 secs. I skipped the sugar scrub as I figured it wouldn’t have added anything to the already lackluster experience. Came home with hang nails and some jagged edges.

Jen C. I came to maxim salon after I destroyed my hair at home using bleach. I broke off 65% of my hair. And Toni saved me!!!! I felt so horrible before I got my extensions put in by Toni. Now I have my confidence back! They look so natural and blend in perfectly with the rest of my hair. Gorgeous, Thank you so much.