Discovery 19 Beauty & Hair - near Rochester, NY page 1

Debra Carroll I have been coming to see Victoria at Coldwater Salon now for a few years and each and every time I walk away satisfied! Shes welcoming, warm and engaging. Its clear that she has a talent and love for her craft. Always willing to work within a budget and accommodate my needs. Garunteed customer for life in me!!!!

Saundra Cole I posted a review previously under Sugarplumpbaby. There was an innocent mix up on the date and time of the appointment. Unfortunately I gave a bad review that was not deserved. The owner reached out to me to reschedule. She was wonderful. I made an appointment for a pedicure and a 90 deep tissue massage. My feet look beautiful and brand new and the massage was heaven. Everything was so good I scheduled another massage for 3 weeks out. For those wondering why I am not posting this from the original email, it is because I have requested for the review to be taken down so I am currently blocked from posting from that account on here.

Brittany Lawrence I love Coldwater Salon & Spa! I have been going there for 10 years now and I get my haircut and color done by Vicki, she is awesome, I love it every time I come home after I just want to got out and flaunt my hair. Never have an issue with her cutting my hair, she knows her stuff. She has styled my hair for my proms as well and I just loved them. I couldnt be happier with anyone else touching my hair. The staff there is just wonderful, sweet and professional. I never have an issue with rescheduling when something comes up. Its just a fun environment to be in. I never a want to go anywhere else!

Jim Reeverts Always friendly, easy to make an appointment, Ive never been disappointed. A simple guys haircut- but I feel like I get royal treatment!

Christine Baker Excellent!! Susan is fantastic..has been cutting my hair for years. I wouldnt go to anyone else.

Sarah Makin Very nice hairstylist that work there

Megan Davis I have been getting my lashes and brow wax/tint done by Charity for a long time now and she is hands down the best around!! I recommend her to literally everyone and I won’t go anywhere else. I never leave disappointed and I still look fabulous between appointments. Her quality and retention is amazing and her customer service is too. Always a great experience

Nya Newman The environment was very welcoming! I’m a very anxious person and the lady who serviced me made me extremely comfortable. She always let me know what she was doing prior to doing it, explained why and also made conversation. Although a few spots were missed, I absolutely regret nothing bc not only did I get a great service but an amazing experience. Highly recommend!!!

angela borrego This salon is my one and only. The shop is very neat, clean, and well maintained with sweet staff. This environment is very positive and welcoming for new clients and regulars. I first met my technician Brittany at their grand opening event and scheduled both a facial and wax with her. She did an amazing job on my facial and customized it to target my trouble areas. From then on out I fell in love with her service. She is the first and only person to ever wax me and she made the experience very comfortable and painless. Brittany also does my lash extensions in which she perfects every time and really puts her all into them. Although, their entire team is great at the services that they provide and collectively they are all what makes this shop so great. Definitely worth the trip and the money!

Stevie Rae Hello Ive put off writing this to give time for correction. However, this is unacceptable. My mother went in for a set of Gel Extensions her tech was Shelby. This is what she left the salon with. They were lumpy, uneven, and painted to look 3 weeks grown out. After 1 day her thumb nail broke so she went back in to get it fixed. In the meantime 2 more of her nails broke. She asked Shelby to possibly repaint them or atleast clean up her cuticles to which she responded "well do that next time". While repairing her thumb nail she drilled a HOLE through my mother nail.(last photo) That following week my mother tried to get in touch with the owner (Nicky) and got several emails saying she would get back to her in a few days. Well, its been several weeks with no answer. This is just completely unprofessional and my mothers natural nails are now thin and damaged because of this.

Kristin Hagberg After my nails were absolutely wrecked by a tech at another salon, Jordan fixed the shape and polished them again for me. Getting me in last minute on top of it. She was meticulous with her shaping and a pleasure to talk to the whole time I was there. I’ll definitely be back to see her again!

Chasity Daughters Nicky is the best. The salon is very comfortable with several different services available.

Melinda Kreter So many wonderful things to say about The Beauty Theory. I’ve been coming for years and regularly see Juli for my facials, Brooke for my eyebrows/lashes and Jackie for my hair. The new location was beautifully redone and always feels welcoming, clean and relaxing. Juli is a master at what she does. I went through a period of hormonal acne and she saved my skin. She came up with a customized plan for me and over the course of half a year (it’s never a quick fix with acne), my skin has almost fully healed. She’s always kind and makes thoughtful recommendations. Brooke has been doing my (and now my daughters) brows and lash lifts for 7 years and always does an amazing job. I will forever recommend her to anyone who is looking for a brow/lashes service. Jackie is a skilled hair stylist. She is always friendly and caring, offers guidance on things after I give her an idea of what I’m looking for and is quick to respond when I need an appointment. Rochester is lucky to have a place like this!

Leigh Ann Borrelli When I wanted to enhance my brows from what I already had, I decided to have a consult with Kim F. I explained what I was looking for and that I wanted an enhanced look but in the most natural way. I left my consult feeling excited and booked my appointment! When it came time for my actual appointment, Kim went through all the steps, explained everything she was doing and what I would be feeling/seeing, etc. I trusted the microblading process (from the moment I left, the aftercare treatment, daily maintenance, etc.) and my brows look amazing! I highly recommend seeing Kim to enhance your brows/look!

Rachael Senecal Absolutely LOVE my eyebrows!! This is my fourth time having them microbladed (first with Kim F) and I will definitely be returning to her. Nothing is better than paying for a service and ending up with a friend. Kim is one of those people who takes the time to truly listen and not judge.

Colson Joyce (Mama Joy) Lora always gives good advice because she cares. Whenever I received a service it was always done with love. She is also a woman of prayer. A good family business if you are looking for great service. Joyce Colson

Louis Semenoro I went to Battisti’s for a haircut after letting my hair grow completely wild over the last year. The staff members were incredibly welcoming. My stylist was also very helpful in our discussion of what hairstyle I wanted, even though I didn’t know how to describe it. I received a fantastic haircut and now I have an amazing new look for the new year. I’m also visiting from out of town and forgot my regular skincare products hundreds of miles away. Oops! The Rochester winter weather was leaving my skin as dried out as a mummy and as rough as sandpaper. I was recommended a bundle of high quality skincare products and now my face feels super fresh and moisturized. Thank you to the incredible staff at Battisti’s for all your help! I will definitely be coming back the next time I’m in town.

Haley Sims A few weeks ago I had my very first and wonderful experience at Battisti’s. I chose a 90 minute massage and dare I say that it was the best one I’ve ever had. So much so that at the end up my appointment I booked every other week for the next 3 months. A few days after that, I booked a facial with Lora. I had my facial yesterday and I am glowing! I also got a last minute massage that opened up!! My skin has never felt so rejuvenated and supple. Lora even wrote me a prescription plan for my skin with products for my needs. My skin felt so good that I had to take Lora’s expert opinion on the products I should use and left with everything she recommended. I highly recommend Battisti’s to anyone looking for services head to toe! The environment is warm, inviting, relaxing, very tidy and cleanly. The staff feels like a team of healers that genuinely care about your well being. Thank you all for taking such good care of me now and in the future ♥️

Synandra Gayle I went in for a silk press and trim and the hairstylist LACRECIA pushed a perm on my natural hair because she claimed the style wouldn’t work which I went along with, but showed her my inspiration picture which she also didn’t execute properly leaving me emotionally distraught and hurt. I wouldn’t be as upset had I gotten the style I wanted. The hairstyle wasn’t horrible but it wasn’t even nearly executed how I wanted

Lateriece Thomas Wonderful friendly environment. Wonderful, knowledgeable stylist

Donna Burwell Lovely people and atmosphere. Always get a great style. Kenisha is an excellent stylist.

Juanita Burgess WARNING SO NOT GO TO THIS SALON ..this woman burnt my hair out my hair was down to my back and I now have a short cut due to o having to cut my hair even from the damage that she caused to my hair with that. Blow dryer

Jeniffer Orta good

Minerva Caraballo Fabulousa amarilys knows her job very well I love my cutout

Jazmin R Ashley was wonderful! Did exactly what I asked for and gave suggestions when I asked. My hair looks even better than I imagined! She was so fun to talk to and made me feel completely at ease. I will definitely be returning and am so happy to have found my new salon!

rebecca mastro My husband Michael purchase a groupon deal for a haircut and color as a surprise for me. I am very cautious about who does my hair but Im thrilled this experience happened! Erica Hastings did a fantastic job! Looks just like the pictures I showed her. Shes very professional and a stellar stylist! I just booked another appointment with her to do my root touch up & highlights for next week. Highly recommend Erica shes a master colorist and stylist. I would give her 10 stars but the system only allows for 5. She commutes daily to this salon to work her magic from Buffalo/Williamson area. What a dedicated and talented professional. Shes the best! Rebecca Boyd

Sara Nicholson I had a great experience this morning with Pure Bliss Salon and Spa. I scheduled a last minute appointment online and felt very welcomed by the staff. I had Julie do a scalp treatment and trim of my hair. Now it feels great and looks good! I will definitely be back for another treatment in the near future!

kinyata garrett This was one of the best wax experiences I’ve ever had before. Definitely coming back again forever. She is so friendly. book with her you won’t regret it one bit.

Shamara Lawhorn If you’re looking for a clean, calm environment that caters to your needs whether it be facials or waxing needs Sheniel is phenomenal. The atmosphere is always welcoming perfect for a self care day. Highly recommend SC Signature boutique.

Candace Peterson Sheniel did a remarkable job on my facial. The end results was such great transformation. She is very knowledgeable and gave me product recommendations. Scheduled my next visit and looking forward to going back for another service.

Sheila Crews I’m natural. I needed a trim and condition. I luv the way my hair falls! I’ll be back!

Natasha Shipman If you want upscale and classy go there beauty room. Tiffani is the sweetest woman/ business owner you could ever meet. I Love Beauty Room..

Kamille Cummings I always leave my appointment satisfied! Tiffani at the The Beauty Room is consistently professional and on time for appointments. I really appreciate the time that she takes to ensure my hair looks good and stays healthy.

Walter Davis This salon is clean, and has a welcoming atmosphere. The owner is highly professional and has many years of experience, which truly shows in the quality of service.

Cynthia Talbert I absolutely love my hair. My stylist shannon is very nice and professional! The dog is a cutie pie lol. Thank you again. All the stylist here do a very nice job. Just dope!!

Trish They did my daughters hair and they did an amazing job!!!

andrenea dixon Its such a wonderful atmosphere, and the service is amazing . I love my hair every time. Twana has the growing hands every women needs.

Kelly Bunce Best hair cut of my life! Highly recommend. 29 years of service and she only has five star reviews. That says it all.

Erica Unyque Jones I love it , it was my first time, and not my last!!!

Gwendolyn Brisbon Service was beautiful and professional.

Chyna Odum I spent my money so I’m going to be honest. (First time customer) booking a certain appointment time doesn’t seem to matter. For a hair style that took her two hours and maybe 30 minutes I was there for 5 hours. I stated my scalp was sensitive and as a hair dresser you make recommendations or you move accordingly to that persons information being told. Well my hair in the burnt spots are stuck. Lol or the fact I was told by the assistant not to ask the hair dresser how long will she be after sitting for 2 hours past my appointment time because “she’ll get upset”. Or being the third person there to being the last person to leave after 3 ppl came in after me lol. Never again. She gave me candy though.

Karl Young There are a couple of stylist in the salon. I always make an appointment with the owner. Her work is truly amazing. She does a full detailed consultation before touching your hair. The shop is clean and the atmosphere is great.

Michelle Hill Kmeisha is a very good hair stylist. She make sure all her clients are very happy when they leave. Oh and shes excellent with color. Love her!!

Diana Johnson My mother had an appointment with Lauren and she exceeded our expectations great service and our mothers hair turned out beautiful she looks like a whole new person.

Adrienne Smith Lauren did such a beautiful job on my daughters hair she took her time and explained step by step what she would do in the end my daughters hair looks amazing cant thank Lauren enough.

Iesha Davis I love my hair stylist. I always leave there looking so beautiful. Lauren is the best ❤❤❤

Shelly Manning I WAS a repeat customer. Same stylist. Had to pay a down payment to HD my appointment. I get there on time. I get 6 braids done and she asks if she can finish another client real quick. I thought..real quick...sure. why not? She proceeded to do a different clients whole head. So instead of taking my deposit for the couple braids she did do or even apologizing, she proceeded to waiste the hair that I bought and cut it out. And say have a good day. NEVER AGAIN DO NOT RECOMMEND.

Elena Minter 3 years ago- The appointment was for my child and she is tender headed and had a lot of issues but came out lovely. However my child said she would not want to return again. She got a relaxer with a silk press.

Leidee 2RizeUp Shelia and Tiffany are amazing. They will take care of you & your hair, without wasting your time. My daughter and I both get our hair done here. Good location for me, enough parking spaces even with the other surrounding businesses.

Anastasia Whitfield They have great customer service they make you feel very welcome. The clothes are nice and fit true to And if you’re trying to find something nice to wear, I recommend Epik Splash the place to or just to feel good I’ll get all my outfits from there