Sarah Ertel Super disappointed with the service and the way the stylist made me feel invalidated about my concerns. Don’t go here if you’re looking for freehand balayage, because you might get a standard full foil with a root melt instead.
The stylists here are talented, but I didn’t feel heard at all when it came to what I wanted with my service. I presented pictures that were rooted blonde, hand painted styles. Bright pops of color and a melted look. I left the salon with almost the exact same hair I walked in with, which was crazy after spending 4 hours in the chair. (Pictures included in the review) (first is before almost brighter second is after) As someone in the service industry, I still tipped slightly over 20% which made my service shy of 400. So, 4 hours and almost 400 dollars later, my hair looks the same! I’m only writing this review because I first reached out to the stylist giving her a chance to address my concerns but instead I felt sort of blamed? She was nice about it, but I felt she was undermining my concerns.
I reached out to the stylist on Instagram, presenting the issue. She claimed it was as blonde as I could get without damaging my hair, which is fair. However, she didn’t address the fact that she gave me a ton of contrast with the highlights when I said I didn’t wanted that. It’s crazy that this happened to me, as I didn’t think my expectations were unrealistic. I actually showed this to another licensed stylist and she agreed that it wasn’t technically a balayage. Which was the service I booked. Do your research before booking. I will definitely be looking at a stylist’s body of work on Instagram before booking next time.
3 /5
amanda dunning Literally worth every single penny I spent today! Erin you are a legit magician. From the moment I sat in your chair and instantly felt comfortable to the moment I walked out! Thank you! ❤️❤️❤️
5 /5
Amy Gambino I cannot say enough good things about this place and the people who work there. When I came in my long hair had gotten shamefully bad, very matted. I’ve had some depression issues lately. All the staff was non judgemental and my stylist gave me the cutest pixie cut. I feel like a completely new woman. I was intimidated going into a salon with hair in such poor condition but all the staff were caring and kind and so professional. I felt like the price was very reasonable for the amount of time the stylist spent with me. I left a good tip because of the outstanding service! When my hair grows out I will be coming right back!
Other bonuses: the location is convenient to the bus line or there’s lots of parking. It’s nicely decorated with well cared for plant friends. Very clean salon. Online booking super convenient.
5 /5