Reid Automotive LLC - Amite City (LA)

1 /5 kelly fitzpatrick: We brought our truck to Reid Automotive and left it there with the understanding that the required repair was a fuel pump and it would take two weeks to be repaired. SIX weeks and $3000 on rental cars later, we picked up the truck and were charged $1500. Not one single time did Reid pick up the phone in the six weeks that he had the truck to call and touch base about it, or to confirm any additional repairs and cost, nor the time required. Our truck did not move from its original parking spot for four weeks until we went there to ask about it since no one in the shop can be bothered to answer the phone. You cannot tell me that this is an oversight, or that he forgot and didn’t think about it. We watched as vehicles moved in and out daily. I’ve read enough similar reviews online that show how poorly he runs his business, treats his customers and takes advantage of good, hardworking people. We are out of thousands of dollars because of this trash. Ever since we picked it up, the truck won’t hardly start but we most definitely are not bringing it back to him. I will go out of my way to not recommend this place and share this poor experience as much as I can. There is no excuse.

5 /5 Nelson Mock: Reviews are important to me. Especially when it’s a small business trying to leave a mark in their local community. Reid’s Automotive did a very good job on my Yukon. Had oil pan leak repair, struts and tire rotation done on my vehicle and it was completed in a very good timely manner. I’ve driven my vehicle for two days now and it’s clear that they did the job right! When I received the invoice I didn’t have any second guesses I knew it was a fair price. Give Reid’s a shot, you will not be disappointed. They’ve been doing this for a long time. That says something.

5 /5 Jacob Cox: One shop told me I needed a new motor in my truck and it was going to cost $5300. I decided to get a second opinion because I couldn’t believe it and wanted to be sure. So someone recommended Reid automotive. I took it there and they got my truck back running and driving great! Honest nice people and I’m very happy with the outcome. They saved me so much money! If I could give them 6 stars I would.

1 /5 Hollie Ruiz: Brought my SUV to reid automotive, I told them I was pretty sure my AC compressor was unplugged due to previous work on my car. He said that he would check and make sure everything was plugged in. When I came back to check on the car, he told me my AC compressor was bad and I had to pay $1,300 to fix it... Obviously I didnt let him fix it. I took my car somewhere else and had someone else check, and sure enough my AC compressor was unplugged due to my alternator being changed recently. These people are scam artist. they seem to make most of their money off of change in AC compressors that arent bad. Be very very wary of these people. Reid automotive was recommended to me by my grandfather who constantly gets work done here. And every time he goes he ends up spending over a grand with no questions asked. These people need to be questioned and checked on their work. I will never ever use these people again for any kind of service and I will be happy to tell everyone along the way about my experience so it never happens to anyone else. Absolutely disgusting and ridiculous.

5 /5 Elite Renovations: Reid Automotive is extremely reliable and knowledgeable. I have used this mechanic for over 12 years and have never had a problem or complaint. I wouldnt trust any other and highly recommend.