Affordable Car Insurance Solutions Inc. - Baton Rouge (LA)

Claude Manning Full payment for my policy was required when the policy became effective. A month later it was cancelled because of an inspection of the roof. I had a roofer inspect the roof, and he advised me the roof was in excellent condition and had 7-10 years remaining life. I provided this information, but they would not reinstate the policy. I have been informed by access that I will not get a refund for at least 14 days.

Connie Johnson Nice atmosphere and very, nice people to do business with... we were in and out and had insurance coverage in just a little bit

Rick Knight Excellent customer care. Always polite and prompt. Prices will be comparable. I have been a customer for around a decade. I am leaving for Arkansas and wanted to share my experience. Thanks Cindy and Darlene!!!! Rick K.

Mario London If you or someone you know is currently looking to insure your home, automobile, or both, I highly recommend you pay this agency a visit. My customer service representative Justin Basinger, was respectful, very knowledgeable, and extremely professional. In my honest opinion Justin Basinger is a great ambassador for his agency. He should be given a promotion that comes with a raise, and placed in a leadership role as soon as possible.

Jeremy Franklin Great low cost insurance for me

Kezia Shockley I have worked with Jody for over 10 years as an Insurance agent for multiple homes. She is extremely professional and always helpful in providing the best coverage for our needs.

Latasha London They very much keep they customer happy

Kelly Savant I have worked with both Sylvia and Reggie with Horace Mann Insurance Company. I have been very pleased with the service I have received. I gave Reggie my current auto and homeowners insurance policies and he got back with me immediately to let me know that he is going to work on new policies for me. He emailed me back within two days with options. Ive also met with Gary regarding retirement (its never too early!) and now I fully understand all options and scenarios. I highly recommend Horace Mann for any and all of your needs.

jarvis marshall I am extremely disappointed with my experience with Progressive Insurance. They blatantly lied and falsely claimed that I signed up for their Snapshot program, which I never agreed to or authorized. Despite explaining this multiple times, both the customer service representative and the manager refused to listen or acknowledge my concerns. It’s clear that customer service isn’t valued at all — I felt dismissed, ignored, and outright brushed aside. Their entire approach feels like a complete disregard for their clients’ needs and honesty. This situation has caused me significant inconvenience, forcing me to start the difficult and time-consuming process of finding a new insurance provider. The lack of accountability and transparency from Progressive has left me feeling frustrated and betrayed. It’s obvious that there’s some level of collusion or at least a systemic failure within their team, given how everyone seems to give the same dismissive attitude. I would strongly warn others to stay far away from Progressive Insurance, as they cannot be trusted and their customer service is utterly unhelpful. I am giving them zero stars for this experience — they have truly lost my trust and respect.

Erin Manuel Had a great experience working with The Highland Insurance Group (and Lisa specifically). She gave me multiple quotes, and the most impressive part was when my current insurance ended up the cheapest, she was completely honest and upfront about it. I will definitely work with them again in the future.