Spring Street Automotive - Quincy (IL)

Erik C Top notch! My truck received damage to the back driver side door, and the side frame. The quality of work is fantastic. But what makes this a 5-star review is the customer service. There was a slight issue to the inside of my truck after I picked up my vehicle. I called and the manager rectified the situation and apologized. The manager did not make excuses for the issue and instead recognized the area of improvement for future customers. We were able to come to a resolution. This one encounter will now make me a forever customer of the Bump Shop! Quality work plus great customer service, great work guys! Attached are before and after photos

Matthew Kopp Best experience Ive ever had with a auto shop by far. Was 100° out and we were traveling south with 2 dogs in the car and our AC quit , I called the shop while we were across the street grabbing lunch and he said bring it on over! Such short notice, they got us in immediately and back on the road very quickly. They even let us bring our dogs inside to cool off in the AC while they fixed our vehicles AC! Couldnt ask for better service.

Dashawn Cali Great service!! I’m in a dilemma and very tight on time, and they got me in ASAP!! Switched all 4 rear tires and sent me on my way! Needed the truck for work and they understood that! Hard working nice people! If you’re in the area and need some work done on your car go holler at them!!

chad roberts Ryan got me out of a no win situation, with hardly any damage, which I was aware and expected more…muffler hanger was it. Can’t recommend enough! This was on a Saturday no less. From my initial call to being pulled out was less than 2 hrs.

stephanie shepherd Bob and his team are amazing! They definitely know their way around any vehicle. Nothing but the best service at B&A!

Michael Sibbing Only mechanic in Quincy I’ll go to. Have taken my cars here for years. Prices are always fair and does a great job!

Douglas Stout Zach and the team were outstanding. Had a 0730 appointment to install an aftermarket TPMS system, and metal valve stems on my inner duals on our camper van. I arrived just as they opened at 730 was checked in by 735 and work began on the van by 740. Work was completed in a very timely manner, and price was extremely competitive. Will definitely do business with them in the future. Keep up the great work!!!

Devon Patchin Great customer service- Very quick. Great quality.

Mark Wellman Quality parts and workmanship at fair prices. I like the fact that there are no surprise charges. If additional work is needed, they will inform you of what they found during inspections, what they recommend for repairs, then you make the decision to have the work done or not. While no one likes unexpected additional repair costs, I appreciate the fact they are doing their job to keep my vehicles safe and operating at peak performance.