1 /5 Ann Willis: This was one of the worst experiences Ive ever had in a nail salon. Myself, daughter, and sister-in-law went to this salon for a full-set and pedi. Upon entering the salon, there was no welcoming greeting; just "what do you want today." I was the first to be served from my group and the tech who started on my nails was rude and aggressive for no reason. Initially, I thought he was just a little upset because the woman hed just completed complained that he charged her for something she didnt ask for. That should have been a red flag for me but I continued. I told him I wanted a french tip and also showed him a picture of how I wanted it. He proceeded with just putting on a white tip and assured me that it would look like the picture, but in the end it did not and I did not complain. However, he proceeded to be rude, have a nasty attitude so bad that I decided not to even get the pedicure. My sister decided that she did not want service from them after seeing how badly we were being treated. Unfortunately, my daughter had already gotten started with a different tech who also charged me for something she didnt ask for. I drove from Fresno, Tx to Rosenberg, Tx just to be serviced there because the last time I was there with my mom, Ms Tina was sooo nice and professional. However, I learned that she no longer worked there. I was vastly disappointed and confused as to why both men (our nail techs) were so rude. Before my daughter could even finish getting up out of the chair, the guy threw his hand up to me in a condescending manner and said "bye shes finished." Please dont go here if you want at least decent customer service and please dont go here if you dont have money to waist. Thank you for listening. I try to give good reviews when they are warranted but I will equally let people know to avoid being disappointed.
