Day Insurance - West Frankfort (IL)

Jason Guiden Julie is amazing. Great communication, follow up and customer service. Details are important to Julie and she cares about her clients. I’m thankful for the relationship.

James D Perry I have always been the type person to purchase the cheapest of products and services. Insurance was no different. When my cheap insurance company filed for bankruptcy, I had a change of heart. I decided a more financially stable company would be a wise move, but expected to pay more. I have to say I was shocked at the level of insurance I was able to procure for my home and vehicles at the same price I was paying at the “cheaper” company. And I can have peace knowing this company is as stable as they come. My first experience with Bill and his staff was top notch. I felt like a neighbor, truly. Mary Travelstead was the representative that I dealt with through the initial agreements. She is an absolute professional with tons of knowledge in the insurance business. This staff always has a smile while interacting with customers. You can’t go wrong with Bill Ecker and this great branch at State Farm.

Gary Sisk Very personable walked me thru process from quote to accepting farmers as my insurance. Great guy to work with will definitely refer others to him.

Laura Gregge Weve been with Ted for our insurance needs for several years and he never disappoints! Very professional, friendly, and detailed when explaining our many options with Country Financial.

Greg and Kerri Always there when I need her and has good prices

Maggie Culberson Ive never met Ed, but his young woman, I believe Amber, is so very nice and efficient. She always knows who I am and takes care of things quickly.

Brett Very knowledgeable and always willing to help. I had a policy with them for years and only stopped due to moving to another state. If youre looking for affordable insurance and great customer service, I highly recommend them.

Dave Hock We have gotten incredible service here all the way around. From the very beginning when we spoke to Jason, who helped us get everything we needed and was patient with all of our questions, to Ashley who is a joy to work with and speak with over the phone, you really feel like part of the family when you interact with this office in any way. And even when theyre not in the office, their responses are prompt and complete with the information you need, and I know they will always do their best to make you the best offer they can. We switched from another insurance situation that was not great to say the least, and working with David Andersons office has been more than a breath of fresh air, it was a gasp of astonishment too! He runs a tight ship, but still manages to make it feel down home. Privileged to live so close that this can be our home office.