1st MidAmerica Credit Union - Decatur (IL)

Madelyn Roberts Cassandra is one of the best agents to work with. Get a quote from her today!

Bunch of Dust Creations Jeff has been an amazing agent to work with. He is always very informative and never hesitates to give you every option available to you. If you have a question he doesn’t have the answer to, he will figure it out for you no matter what. Jeff has always been available when needed and gets back in a timely manner when busy. He is one of the most personable people you will ever meet and makes you feel like a friend rather than a client. I would highly recommend Jeff to anyone looking for new insurance or anyone looking to make a change!

Clint Marquis Chad has always answered any questions I have had and done so in a timely manner. When I first found out he was my agent he contacted me to go over all my coverages and make sure they were what I needed.

Brian Towne Raushana has been absolutely incredible. We faced several challenges due to issues with our previous CPA, and while it took time to untangle everything (through no fault of hers), Raushana worked closely with my accounting firm to resolve our backlog and ultimately saved us a significant amount of money. She’s been prompt, responsive, and patient with all of my questions especially given my limited knowledge of complex tax issues. Her ability to clearly explain complex tax issues, both business and personal, has been invaluable. Raushana is exceptionally knowledgeable and articulate, and I would highly recommend her to anyone in need of expert tax assistance.

Garrett Finch Edit; Dropped rating from 5 to 3 stars. Ive gone in multiple times to get credit statements, once I was charged, a couple times I was not. Their online banking website barely works half the time for me. Problems I never experience when it was Soy Capital. Another edit 02/04/23; I have since removed my funds and transferred to Staley Credit Union. I had applied here for an auto loan of less than $30k, and despite my 7 year history with Soy/First Mid, excellent credit score for my age, and ZERO missed credit card payments for the entirety of having my credit card, I was declined. Loyalty doesnt seem to mean anything to them. Went to SCU and walked out within an hour with a check for my truck.

Kenny Tatum Just wonderful! They solved my problem unless than 10 minutes. Awesome group of workers. Keep up the good work!