Simpson Reliable Automotive - Calhoun (GA)

1 /5 Cyden “Cyden”: I brought my SUV for AC Repair. Tech was a nice guy. Was told it was the compressor. 4/5 and 4/6 $900 paid. AC went out in a few days. I brought it back. Was asked to drive it for a while with leak check in the system to find the leak. I drove it and brought it back. Was told it was the condenser. Scheduled 5/18 for the repair. Paid another $600. After condenser replaced, AC went out again after a few days. At this point it was clear the establishment was unreliable. I brought the car to the shop 4 times in all. I paid $1500 in total, the AC was not fixed. If more time or money was needed it was not communicated. After both repairs I was assured everything was fixed and good to go. Customer trust in the establishments ability to diagnose and complete repair of the AC system was lost. My experience is that the organization is unreliable. I would not recommend this shop to others seeking a diagnostic or repair service on their vehicle nor will I be back.

5 /5 Jen Reis: On a recent family trip to Florida, our truck started leaking coolant late on a Saturday afternoon. It was stressful, but luckily we were just one exit away from Simpson Reliable Automotive in Cartersville, GA. My husband called Josh, and we were relieved when he told us to come right in, even though it was getting late. Josh and his team jumped into action, replacing the water pump and thermostat quickly. Within two hours, we were back on the road, and our trip was saved! The service was outstanding--quick, friendly, and reasonably priced. Its clear these guys know what theyre doing and genuinely care about their customers. If you ever find yourself in need of auto repairs, I cant recommend Simpson Reliable Automotive enough. Great service, fair prices, and good people. Thank you for helping us continue our journey!

5 /5 Joseph Stringer: Josh has always taken care of me. He has worked on my sons car, my truck my wifes car, and my work vans. Hes always been upfront wbout the price, and fixed the issues ive had. He has also always had the best rates. No matter what line of business youre in youre always going to have some people you cant make happy no matter what.

5 /5 Lacy Dockery: Simpson’s is great! We were getting ready to go on a 8 hour road trip when the check engine light came on. Thank goodness this auto shop was open on Sunday and they were able to see us on such short notice. Fixed us up and got us on the road quick and in better shape than we were before. They will definitely be our first call if we need any more maintenance in the future.

5 /5 Brooke Vaughan: Simpson Reliable Automotive is hands down the best shop I’ve ever taken my car to! They’ve worked on my vehicle twice now, and both times, they’ve been incredibly efficient, cost-effective, and provided top-notch customer service. What would have taken days at other shops, they had done and gone in just a couple of hours—without cutting corners or overcharging. The team is knowledgeable, honest, and Josh Simpson truly cares about their customers. Plus, their shop has the cutest dog, which just adds to the welcoming atmosphere. If you’re looking for a reliable, fast, and friendly automotive shop, this is the place to go. Highly recommend!