Michelle Westgate Save yourself time & aggravation, DONT take your car here! I bought a used Toyota Avalon & was told the upper control arm needed to be replaced. When my husband dropped it off they said give them 2 days theyd call w/quote. They never called, we had to keep calling. Almost a wk later we were told they thought it might be a bolt. So they were ordering the bolt 1st so itd save us money. Almost another wk later. Us calling them again, they told us it was the upper control arm. And itd be a $3500 job but unfortunately a job they were unable to do there. Then charged me $230 for the bolt and labor and diagnosing the problem (when we already told them the problem when we dropped it off. If they knew they didnt do front end work when we dropped it off, why did they accept it...I ended up towing it to another mechanic who fixed it for $275. They got some kind of scam going on here ...
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