Christopher Kragor, DMD - calhoun - Calhoun (GA)

1 /5 Billy Rubano: Called the office to discuss how they charge insurance because it was abnormal. Very rude office staff tried to play it off like it was a legal requirement that they file with primary and bill us before ever filing with secondary insurance. After much back and forth they admitted it was a company policy and not in fact a legal requirement. DO NOT ACCEPT THIS. There is absolutely no reason to charge the patient before filing both insurances, which is the standard practice in dental care. Call around, ask other oral surgeons and every single one will tell you this is a red flag and you should find somewhere else. After reading other reviews their motive seems apparent: get money from you and then dont answer the phone when you call to try to get it reimbursed after insurance pays them.

5 /5 Penny Scott: If I could rate Dr Kragor and his team a 10 I would. Superb care and professionalism. In this day and age, to get a doctor to personally call you to see how you doing after a procedure is rare. Thank you Dr Kragor and team, your passion for your patients shines through.

5 /5 Kerri Peters: My husband had to be seen today for 2 extractions and to begin the process for an implant on one of those teeth. This practice is wonderful!! From the front office to the doctor himself. They took the time to make sure we completely understood everything and patiently answered all of our questions. My husband was very impressed with Dr. Krager, not only did he make sure he was informed of everything he was doing but his kind "bedside" manner was very much appreciated. He also remarked how quickly he got the teeth out. Great experience with this office!!! We HIGHLY recommended them.

1 /5 GeorgiaCountryGirl: Dr. Kragor and his team in the back for surgery was fantastic. However, I have discovered that I have over paid and they owe me a refund. Yet the billing department keeps sending me a bill for $700.00 Which in fact they owe me a refund of $570.00. The problem is... NO ONE will answer the phone or return my calls. NO ONE in the billing department ever answers the phone or ever returns a call to discuss this issue. AND NO ONE at the appointment desk ever answers the phone. I think for this doctor to have such a wonderful reputation and such VERY POOR office staff is VERY , VERY SAD!. The only thing I can do at this point is make a 30 mile drive back to the office in person to try to settle this matter. And that to is SAD! Not to mention very unnecessary if the staff did their job correctly.