Albany Area Primary Health Care
Deborah Ford I am unsure why the staff at EAMC are rude and unkind. I imagine it is poor management. I have been a patient there 3 times and left after dealing with the people there became impossible. This last time when I first started back the people seemed friendly and kind. They have slipped back to the reason I left 2 times before. This time I am sick and need a good doctor. I left before without saying anything. I just found another doctor. I had labs done in March and I didnt receive a call until August telling me there was a problem. Routine labs are not done. I feel left in the dark and Ive had to do my own research to find out some of the issues Im having. I was referred to phoebe for radiology exams and werent informed they were ordered. When I asked why the doctor just cancelled the labs. The doctor insinuated my issues were my fault (mental) and it turned out to be caused by actual health problems. I will be filing a complaint. I know the are subsidized and I hope they will be proactive and change their practices. I Messaged them and received two calls from staff that just wanted to argue with me. One of my issues is high blood pressure. I need support, not more stress. If you can get into another practice dont start with these people. I dont have a lot of money so I was hoping for better care than this.