3 /5 Shaun Holbrook: I took my 2025 Silverado 2500 HD to Babs for repairs from a deer strike. The service was pretty good, and they delivered in the amount of time in which they said they would. The fit equality of the new parts and paint that they put on my truck are fantastic, however, I have issues with a couple things.
1. The tire shine they use is horrible. It almost looks like used motoroil (what some old timer bodyshops used). It flung down both sides of the truck, on fresh paint, and is a pain to get off.
2. The final finishing (buffing) of the new paint needs major improvement. Not only are there a few dust nibs still in the paint, but the finisher left holograms and buffer trails all over the fresh paint.
I owned a detail shop for 20 years and specialized in paint correction, paint protection and ceramics, and I am going to have to polish the whole side of the truck the proper way to remove the holograms and buffer trails; not too mention, there a spots the person buffing completely missed. The buffer trails are partly caused by a buffing pad not being cleaned (spurred) frequently enough to prevent build up of dried compound. I shouldnt have to go back and redo a polish job from a body shop with such high reviews.
3. The employees were very kind, but there is a lack of communication with the customer in regards to the progress of repairs. I was told I would be called when it came out paint. I had to stop by the body shop after a week to check on the progress.
Overall, the truck looks great, but the finishing stages after paint need more attention or training in proper buffing techniques.
The following pics are of the tire shine they use which is not easy to remove from the paint. Ive never seen a tire shine that looks like used oil. Its not allowing me to upload video to show the extent of holograms and buffer trails, but I can provide if needed.