Aspen Dental - Macon, GA - Macon (GA)

5 /5 skipjames52: I arrived at the office for my appointment maybe 5 to 10 minutes early and before I got seated after checking in the Oral Hygienist called me in. She introduced herself and showed me to her work area. I was prepped and given the necessary medication for her to start her phase of this visit. I was made to feel comfortable. Then the second phase of this visit involved tooth extraction. The Dr. in this phase was exceptional and I couldnt thank her enough for the easiest extraction I have ever had. All the individuals who participated in my treatment were highly professional and sincere. Thank You All

5 /5 Stephens Dedra (Armcandy): The whole experience was phenomenal. And thats coming from somebody that dreads going to the dentist. The staff is amazing and they actually care about their patients. And theyre willing to work with you whether you have insurance or not to get you the help that you need. Check them out you will not regret it.

5 /5 Jerry Galloway: My experience was awesome. I want to thank the entire staff from check in to finance awesome staff. I have seen faces change as I started this journey with Aspen Dental in Macon but the customer service has never changed . I want to thank them for how great they have taken care of me and help me to obtain a smile I have always wanted. I specifically want to thank the ladies I met today that made my partial. If they only understand how much this means to me. ❤️❤️. The best staff and Dental Clinic in the world. They all deserve a raise and bonus

2 /5 Amber J.: I came here originally for wisdom tooth pain, and I was able to get an appointment rather quickly. However, after arriving the expected 15 minutes early to my appointment time, I ended up waiting nearly two hours after to be seen. The service itself was fine, but it was far overshadowed by enormous wait times and delays. Trying to contact them outside of the office has been a nightmare also. I’ve tried to contact them for several days now to get some clarification on a medicine they gave me, but silence. I gave them a number to call me back at, and nothing. In fact, I’m on the phone right now. I’ve been on hold for 20 minutes, so we’ll see if they answer the phone this time. I’m convinced they don’t even know the phone exists.

1 /5 Charles George: Im new to the Macon area. I needed a dentist. I selected Aspen Dental. After the first visit they gave me tooth paste and mouth wash and told me to use them twice a day. After using them I started to get sores in my mouth. I was not informed of any side effects. I researched them on line and found out it was for gingivitis. I wasnt told I had gingivitis. I made an appointment for my second visit. Just before the appointment I got a reminder, but the time was different. This happened twice. The time changed but I was not informed. I was scheduled for a root canal and had to pre pay $1023. When I showed for the procedure, they gave me forms to sign but the forms were blank. When I refuse to sign the blank forms, they said that it was standard procedure and the dentist will explain everything when I get back there. At that point, I cancelled the appointment and asked for a refund of my money. I waited over 20 days and no refund. I contacted corporate and the person I spoke with said they hadnt heard about a refund. The person I spoke with said they would refund me a little over $700. They said my insurance didnt cover all of the last visit. With the issues I had, I expect a full refund. I guess I will have to seek legal advice.