I. Carter BUYER BEWARE — This place is a scam in broad daylight.
I stopped in around 11 a.m. to buy a TV. Found a 65” Hisense for $180 and even paid the extra $5 for a warranty…what a joke. Got it home, plugged it in, and surprise: the screen was completely shattered. Not cracked, not slightly damaged—destroyed. And before anyone tries to blame the customer, no—I didn’t break it. I’ve loaded plenty of TVs into the same car with zero issues. This one was sold to me broken.
Returned to the store and was met by Ana, who couldn’t have cared less. Her first response? “We don’t take back broken items.” Oh? Sounds like you’ve said that before. I asked for a manager and was blessed with the presence of Scott… snarky, dismissive old man who looked like empathy was surgically removed from his body decades ago. Not an apology, not a replacement offer, not even an ounce of professionalism.
By the end, I had to curse the whole store out just to get the last word. I left their busted TV on the floor where it belongs, with the rest of the garbage in pawnolpoly.
Ana, you seem better than this. Truly. Working for scam artists like Scott and whoever owns this joke of a business is beneath you. Go work somewhere where you won’t lose sleep knowing you helped rob someone of their hard-earned money.
The store is trash. The staff is worse. The inventory is straight-up landfill.
Do yourself a favor and stay far, far away.
1 /5