Hope Insurance LLC
Giovanni Gil I had a great experience with Stephanie during my policy update. She explained everything down in simple terms and saved me money too.
1 /5 Jessie McGarry: Various reasons for this one star. Went through the Jerry app to get to get coverage.
1. They offered me a rate and then hiked the price by 26 percent. When addressed they just say "oh, those final prices we offer are subject to change". Offering a rate based on risk is acceptable. Offering a "nice-sounding" rate to get people in the door is not.
2. They made a mistake and included other drivers on my coverage. When I pointed that out, they changed the coverage and INCREASED the rate. Why would a rate increase if the risk decreases? They had no reasonable answer.
3. I took a defensive driving course and have now requested on 3 separate occasions that the discount be applied. They simply direct me back to Jerry, who says "well send that right over" and then I hear nothing.