1 /5 Jenn Dez: I recently had a rather disappointing experience with your law firm over the phone. During our conversation, I felt rushed and that my concerns were not given adequate attention. It seemed the focus was primarily on conveying the fees for the consultation and divorce services rather than understanding my case.
This was particularly disheartening given the positive referrals I received about your firm from trusted colleagues. I initially reached out via your website and, after not receiving a response, followed up with a phone call. Unfortunately, the service I experienced did not align with the high expectations set by your firm’s online presence and the recommendations I had received.
I understand that everyone can have an off day, but it is important to maintain a professional and attentive approach with potential clients. I hope this feedback is helpful for improving client interactions in the future.
