Stacie Crowder In a recent visit to this salon, I was very disappointed for many reasons. One in particular was because I felt the pedicure that I purchased, was done poorly. It has been about two years since I have been able to get a pedicure so I was looking forward to a really good quality one. I purchased the most expensive one which was $72+ tip. The lady who provided the service seemed to do a bare minimum job at the “extended” massages that were a part of that package. This includes the massages of my legs and feet then the neck and head portions also.
Even before the pedicure began, it took someone about 20 mins for me to be able to have water in the basin and then another 5-10 for the lady to come and start the pedicure. I made an appt several days in advance due to young children that I have at home, which my husband offered to completely help out with.
Also, I was very disappointed when the male who helped me check out told me I couldn’t use my gift certificate for the tip also. My husband purchased that with his debit card so the facility already had their money. The guy told me I could only use the certificate for services but not as a tip also. My total for my pedicure and my eyebrow waxing was $82+ tip. I planned to use my entire gift certificate which was for $100. I didn’t plan to add more as a tip due to the low quality of the pedicure I received. I then had to add a tip on my debit card because I felt bad about not leaving something for the services.
I doubt I will ever go back to this facility or recommend it to others.
3 /5
Tasha Coates I paid $25 for them to paint my nails. No manicure, no shaping, nothing extra. She did a horrible job, the paint is so far away from my cuticles it looks like it’s already almost 2 weeks worth of growth, not to mention it’s uneven and she completely missed spots.
I know my cuticles aren’t perfect and I didn’t have time for a full manicure, but I don’t believe that would have magically made her do any better.
The staff was nice and courteous and the inside was clean and bright. There is plenty of parking.
1 /5
Peyton Griffin For years, Lavish was my go to nail salon. I would never leave there unhappy and would always receive compliments on how good my nails looked. That is no longer the case. I went to get my nails done and decided to go back to Lavish. I asked for SNS with tips and a manicure. Keep in mind that I already had tips on. The technician took off the color I currently had and proceeded to dip my nails in my new color without replacing my tips. I told the technician that I asked for tips and that these were not my real nails. He said Just trust me . Any time I get tips put on, they always replace the tips with new ones. But in my mind I was thinking it would be cheaper so I went with it. Then for my manicure, he soaked my cuticles in cold water, barely trimmed my cuticles leaving them jagged, and put lotion on my hands. No cuticle softener. No hand and arm massage. I went to the front to pay and was told I owed $78!! I asked what I was being charged for and was told, a full set, SNS, manicure, and nail design. I explained that the tips I had on were the same ones I walked in with and showed them my cuticles and said it was the worst manicure I had ever had. After going back and forth with them for 15 minutes, they said they would take $6 off of my bill. I paid my bill and left, letting them know the horrible experience I had and that I would never be back. To top everything off, later on that evening, I noticed the top layer on 3 of my nails was coming off. I know this was a long review, but I felt it was necessary for you to understand the terrible experience I had with Lavish Nail.
1 /5