Viking Automotive Advisors/ Independent Imports - Vero Beach (FL)

5 /5 Nathan Gavel: Such a breath of fresh air going to a professional establishment and not feeling like youre being taken advantage of. Front desk was very kind and helpful for scheduling. The manager talked me through everything needed for repairs and even gave me helpful preventive maintenance measures to take moving forward. From the moment I handed my keys off I knew my truck was in good hands. This is the place to go if your vehicle needs services or repairs in Vero Beach.

5 /5 Sherri Epstein: I really value the professionalism, expertise and overall excellence at this family owned automotive service shop. They help to quell my anxiety over the unknown fear of an expensive repair, provide a tier of cost options if available, & I feel heard, valued and I appreciate their excellence in communication. They have a beautiful lobby area, offer snacks and drinks, even 4-legged working dogs to greet you and get your mind off of your automotive repairs! They are the perfect solution for excellence in automotive maintenance and repair- don’t hesitate to give them a try!

5 /5 Sandy Clendenning: Excellent service at Viking! My second service and both were great! I made an appointment and car was serviced right away and details given regarding needed services in the future. Details sent to my email which is good! Highly recommend Viking!

1 /5 Anjoel Wright: When you hand over your vehicle to a service center, you’re not simply paying for a repair — you’re placing trust in the people behind the tools. You expect your car to be treated with care, precision, and respect for the responsibility that comes with the work. That trust was broken here. I brought my SUV in for service twice, and I believe it came back scratched on both occasions. That alone is frustrating. But what struck me more deeply — and compelled me to write this — was how my concerns were handled. I calmly raised the issue with the sales rep, Marci. I didn’t demand blame or compensation; I simply asked that the technicians be made aware and exercise more caution. Her response? “We’re human. We make mistakes. If and when we do, we will fix it” How can you lead with “we’re human, we make mistakes” when dealing with someone’s vehicle — something people depend on for their safety and daily life? Hoping for accountability, I spoke with the owner, only to hear: “Issues happen here.” Let that sink in. The person in charge openly admitted that damage and problems are simply part of the business. No apology, no reflection — just resignation to mistakes being inevitable and accepted. But that’s not how it should be. Automotive work is not casual labor. It demands attention to detail, deliberate care, and above all, a deep pride in the craft. Mistakes may happen, yes, but to treat them as routine is to abandon the very foundation of professional integrity. What kind of philosophy is it to say, “We’re human, we make mistakes” — and stop there? If that’s the mindset, how can any customer trust you with their brakes, their engine, or their safety? Precision and accountability aren’t optional — they are fundamental. This experience left me not just dissatisfied, but disheartened. What’s missing here isn’t merely care for a vehicle — it’s care for the principle of doing things right. If you believe, as I do, that craftsmanship still matters — and that trust must be earned, not shrugged off — I urge you to take your business elsewhere.

5 /5 Christine Glenn: I cant say enough about the efficiency and ease that Viking Automotive gave us. We called them thinking we new the issue when it really wasnt. The attention to detail and the knowledge they had along with their excellent customer service was amazing. They found the problem with the 2008 Audi so that we can drive it and fix other things along the way. We will definitely be returning to Viking for further needs with our cars.