Uptown Nails - Mt Dora (FL)

1 /5 Alexandra016: It takes a lot for me to leave a Google review. I went here for a soak off. I asked for no file soak off. She proceeded to bring out an e-file even tho I specifically requested no e-file for my Soak off. I explained to her serval times that my nails a very thin and brittle and that’s why I wanted to soak off with no e-file. She got upset. She rushed the entire process and left my nails messy. I was still kind, respectful and calm the entire time. Then proceeded to try and charge me $15 for a $10 soak off. When I went to pay, for some reason my card declined and there was a reminding balance of a couple cents. I asked them to run the card again… the owner of the store began to shout at me and proceed to scream at me that I need to have money on my card. I was so shocked because I was polite and kind during my entire time the nail shop. The disrespect was unacceptable and I will not be returning to this shop. It’s not worth the stress. This is so unfortunate.

1 /5 hannah tolbert: A few years ago, i wouldve told you Uptown Nails was the best place to go. They always were so friendly and i would leave pleased every time. Unfortunately, this is not my experience anymore. I think they have lost many good people (not sure why) and its caused their business to crumble some what. My sister and i came here giving them another chance about a week ago. I had got a pedicure and full set by Kathy. My nails and toes looked decent and she was a sweet lady. No complaints on my end. I wasnt upset walking away. My sisters hands looked terrible. Michael had done hers. She wanted a dark blue french tip. By the time she was done, she had blue nail polish smeared all over her hands from where hed wipe the excess polish off. He had put her hands through the UV light already since the nails were gel. So we couldnt just get it off with polish remover. Her french tips were half way down her nail making them not look so pleasing. We had paid a total of $165. My sister was so upset about her nails after leaving so we called to see if we could come back the next day to get them fixed. They allowed it. Next day we come in, you can tell their attitudes were high. They ended up just painting her whole nails blue. And were able to get the excess polish off. Its been a week now since weve gotten them done. My nails are now lifting off my fingers. Ive already had to glue one back on. Ill never go back to uptown nails. $165 for nails to last a week and to have to come back the next day to fix a disaster. Just wanted to put this out here before you end up like the rest with paying a good amount for a terrible service

1 /5 Tasha Matney: STAY AWAY! I went for a pedicure and a fill. I was there from 1215-345 pm. I came in the down and was greeted. They sat me down for a pedicure and they attended to me quickly. My pedicure took about 30 min - no complaints. I sat down for my “fill” The lady took 45 minutes JUST to file my nails. I wanted a simple almond shape with a little sharpness to it and black. I wanted a design but after sitting there for almost an hour with only having her filed my nails, I was over it. She tore my cuticles all apart, repeatedly after I asked her to please be more careful. I wasted my entire afternoon sitting here getting TERRIBLE nails. And still being charged 100$+. DO NOT go here!

5 /5 Dionne L: Tina did a wonderful job on my manicure and pedicure. Tina takes her time also made sure that I was pleased.