TGMG Family Care Center Kennedy - Tampa (FL)

1 /5 Ariel Vega: Due to having a horrible experience with the Brandon location and no longer wishing to see the doctor, Sara Careers that told me that we never discussed medication refills which was the only reason for my appointment, I went there. Arrived 15 minutes early and took a half day off from work to wait in the waiting room for over 1 hour. Once called back I was greeted by the PA and she was WONDERFUL! Once my concerns for my mental health were being discussed, she went and got the doctor. I stated I needed a refill on my medications and due to the previous doctors negligence, I had to go on withdrawals from one of my medications and I was not willing to go back on it. After expressing my concerns, APRN E. Young stated "This is a referral appointment and the time for that is 15 minutes." They refilled my medication and then she told me I selected a referral appointment not a new patient. I told her I called in for the appointment and was not told this information. Also my primary care doctor was still the same one I did not want to see and she moved to their Trinity location and I would need to come back and restate all my concerns at my next appointment in 4 months for a new patient. She then told me I needed to see a specialist and I stated that I would have to pay out of pocket. She told me that my insurance does cover it. Then I told her I would need providers listed and then she asked what insurance I had. How could she state that my insurance covers this specialist if she didnt even know what it was? I left in tears due to the frustration and I dont cry easily. I also looked back in my chart and I seen her in 2020 after having my baby and then also in 2022 and 2023. So I dont understand how I am a new patient to her. I have been with this practice since 2012 and I will be seeking care elsewhere since money and time allotments were more important. Oh, They billed it as a new patient visit even though I have to go back for a new one. I called my insurance and they said since I already had a new patient appointment, they would not provide one for another 6 months. If you would like someone who treats you as just a number, go to any of their locations!

5 /5 Jane Piccirillo: I was there just a couple of days ago. I was going to go to the hospital but decided to go to the Kennedy ED. And I’m glad I did. I was taken right away and I had an amazing experience there. I was taken care of by two nurses, Stephanie and Amy, who were very caring and knew I wasn’t feeling well at all. Everything just seem to progress very fast. They took my blood. They took my information. They got me to take a CAT scan with a very nice tech named Hannah. . I have to say everyone I’ve dealt with at that ED was top-of-the-line.Dr Mendez, Who was the doctor there came to see me at least four times.. I was kept up on all bloodwork and when they got the results of the CAT scan, they came right in to tell me the results.. I’m just so happy at the outcome and the time I spent there.

5 /5 Jeri C: I see Dr Walgampaya. Its been a great experience so far. The staff are all very attentive, Im never left waiting forever in the lobby like so many other places. I had bloodwork done there as well, and I always have a terrible experience, but the phlebotomist taking my blood got my hard to find vein on the first try. The doc actually seems to care and is great at helping me manage some complex health issues. Im happy I found a good PCP finally.

1 /5 Mindi Vaughan: THIS PLACE IS A SCAM! Buyer beware they will charge you for services you do not receive sending a huge bill to your insurance and those costs will roll over to you. They provide primary care services but bill for outpatient clinical services and refuse to correct the billing. I ended up paying over $200 for a doctor to talk to me for 20 minutes. These people intentionally over charge the insurance leaving you holding the bag. I have never experienced such greed from any doctor I have ever been to. I don’t know how these people sleep at night causing so much damage to low income families.

1 /5 Gloria McNutt: Had an appointment on 12/12/24 with Helen Furr, she got upset with me for questioning her on how could I end up in the hospital for a month and a half for something she should’ve seen in my medical work up, she went ballistic on me and refused me my insulin so of course I still do not have my meds because it takes a minute to get an opening! I will be filing a formal complaint against her and the entire facility which is total GARBAGE!