SmartStyle Hair Salon Fort Myers (Colonial Blvd) - Fort Myers (FL)

3 /5 David Wheeler: Wendy did a good job. My appointment was 12:15 and she was about 10 minutes late ,lunch break,. Very nice lady and good cut. Cost is now $26 for a mens cut. Just a couple of years ago it was under $15.

5 /5 Heidi Peterson: i took a chance for my first cut at this salon and after checking the most recent reviews, chose Wendy as my stylist. She was great! She took time to get to know how I liked my hair cut, and was patient to work with me. it was refreshing to have a seasoned stylist at a franchise salon who knows hair and is willing to work with the client. I will be back.

5 /5 Debbie Dunn: Fabulous hair color. She fixed me. I used a box color. Looked horrible. Went to Chelsea and she preformed magic. Thank you so much. Ill be back. Loved all the staff, great rainy afternoon.

1 /5 Mary Lullo: I am writing to share a detailed account of the unsatisfactory service my mother received at your salon on January 19, 2025. My mother had an appointment for a roller set with Rosa scheduled for 2:45 p.m. Unfortunately, Rosa was unable to attend due to a family emergency, and Chelsea stepped in to take over the appointment. I entrusted my mother to Chelsea’s care and left the salon for about an hour. When I returned, I was surprised to find my mother still seated in the styling chair with wet hair and only six rollers in place. Chelsea informed me that she was having difficulty setting my mother’s hair in rollers. Given that we were pressed for time and I noticed that Chelsea was also attending to another customer, I took it upon myself to remove the six rollers and began blow-drying my mothers hair. After approximately ten minutes, Chelsea returned and requested to finish drying my mother’s hair. I asked her to use a curling iron to achieve the desired look. However, Chelsea stated that a curling iron was unavailable. I took the initiative to find one in the salon and handed it to her. Once Chelsea finished curling my mothers hair, I observed that she struggled with teasing it to create volume. I found myself demonstrating how to tease half of my mother’s hair, which was quite disappointing given that this is a fundamental skill for a stylist. To our dismay, when we checked out, we were charged $42. Normally, we pay $25 for this service with Rosa. Upon questioning the increase, I was informed that we were being charged for two services. This charge feels unjust considering the subpar service we received that day. Given these circumstances, I request either a refund or credit for this appointment. Additionally, it would be beneficial for Chelsea to receive further training in properly executing roller sets to prevent this situation from happening in the future. Thank you for taking the time to read my concerns. I look forward to your prompt response regarding this matter.

1 /5 therapy4thesick: If I could give a negative 5 I would. Sooo mad !!!! Hair dresser did not listen. Cut way to short when I warned her she kept cutting seemed to have her own version of what she was going to do. My hair was to the bottom of my neck when she asked how long I put up 2 fingers to my hair and said little past half my neck. See pic see what she chopped let alone what she did to the front. Guess Ill be wearing a hat for a few months