Select Specialty Hospital - Tallahassee - Tallahassee (FL)

5 /5 Thomas Carlisle: My wife spent six weeks at Select Specialty Hospital. After enduring multiple rounds of sepsis before her arrival, the care team at Select went above and beyond to restore her health. When she first arrived, she was unable to get out of bed, stand, or walk. But by the time she left, she was walking with a walker and had made remarkable progress in her recovery. The doctors, nurse practitioners, nurses, CNAs, and both OT and PT teams were exceptional. They listened to her needs, treated her with respect, and provided care that made her feel valued as a patient. The staffs attentiveness gave me complete confidence in their abilities, and I am incredibly grateful for their efforts. I highly recommend Select Specialty Hospital to anyone in need of long-term acute care. Tallahassee is fortunate to have this facility in our community.

1 /5 Yea Thats Jazzy: I am writing to express my concerns regarding my sister’s recent stay and discharge process at Select Specialty Hospital- Tallahassee, FL. While I want to commend the nursing staff and housekeeping team for their excellent professionalism, compassion, and attentiveness, I am deeply disappointed by the lack of support and care demonstrated by the caseworker, Mrs. Debbie, and the house supervisor, Mrs. Louise. Mrs. Debbie appeared to put minimal effort into providing our family with the necessary information about services we might need for my sister’s continuing wound care and made her feel like she was being kicked out of the facility. When I reached out with questions about aftercare, I was met with frustration and a dismissive attitude by Mrs. Louise, that made an already stressful situation even harder to manage. This same attitude was extended to my niece when she drove 84 miles to pick up a prescription after my sister’s discharge, that I strongly believe could have been called in beforehand. When my other sister, spoke with Mrs. Louise on the phone, I could hear her mentioning that my sister had stated she did not need any pain medication because she already had some prescribed three months ago by a previous doctor. While I understand the importance of confirming a patient’s current needs, I felt it was dismissive not to offer reassurance or guidance for a situation where the existing medication might not suffice. A response such as, “If you get home and don’t have enough, please call us so we can refill it until you can meet with your primary doctor. I understand your wound may cause extreme pain and discomfort, and we want you to be comfortable while at home,” would have shown understanding and care. This level of communication and empathy was entirely absent, leaving us feeling unsupported during this critical time. Both Mrs. Debbie and Mrs. Louise failed to effectively advocate for my sister, who was dealing with extreme physical pain and mental depression due to her condition. Their lack of empathy and attentiveness not only impacted on my sister’s recovery process but also created unnecessary stress for our family during an already challenging time. It is disheartening to see such a lack of compassion and effort from individuals in roles meant to guide and support families during moments like these. I hope you take this feedback seriously and address the issues raised to ensure future patients and families do not endure a similar experience.

1 /5 Charlene Cupp Kinch: Please, I beg of you...if your family or friend is at Select...check on them often! Once, I arrived and my brother said "I have been in this wheelchair (this is what they call physical therapy) for two hours and my back is hurting". I told his nurse, and an hour later (still in the chair) I pressed the button for assistance however 45 minutes later we received a response. All said and done, my brother sat there in pain for 5 hours before someone came to assist. This is just one of the many issues we had during his stay. No, I do not want to speak to the Chief Compliance Officer I want to warn the family and friends of potential patients.

1 /5 Elaine Van Ness: My son was there recently and also passed there even though he was making a good recovery. The rehab is a joke because all they did was sit him in a chair 2 hours each time. Was constantly ignored when calling for help. Night nurses are a joke and never came when called. Was never turned or reposition to ward off bed sores or blood clots. There would be no way I could ever recommend this place for anyone loved one.

5 /5 Lisa Obryan: Select Hospital’s staff from the maintenance, house keeping, cafeteria staff, cna, nurses, therapist, office staff made us all feel welcomed during our mom’s stay here until she passed. Everyone would greet us with a smile when we walking in the halls. Made sure to greet us and ask if we needed anything, even brought us a pot of coffee in the room. They all commented how they were here for the patient and their family. They truly care about the patient and their needs come first.