Prime Pediatric Dental Group - Hialeah (FL)

5 /5 Daniela Mejias: My family and I have been coming here for years. Sometimes the wait is a bit longer but its always worth it. I used to come here since I was 16, Im now 25 and I bring my daughter here as well. I highly recommend.

1 /5 Mary Delgado: The front desk service is absolutely terrible. I had to wait a long time before anyone even acknowledged me, and every time I call, no one picks up—even the doctors had to tell them to answer the phone! It’s clear that the staff has no proper training or front desk experience. Management seriously needs to implement a training process and hire people who actually know how to handle customer service. Until they fix this, I wouldn’t recommend this place to anyone.

5 /5 Yenifer Valdez: I’ve never been to a kids dentist that doesn’t take long to assist the patients. I 1000000% recommend. In one hour I was already done with my appointment and let’s not talk about the staff. They were amazing from the doctors to the front desk. Everyone was amazing.

1 /5 Vanessa Kalin: I was a patient there until 2 years ago, my son now 20 and my daughter now 12 have always been patients there. The amount of work they both got here was ridiculous, cavity after cavity and then both referred to ortho that is associated to them of course. Now that i have a nee dentist and see the xrays I am mind blowed, all they want to do is do procedures and then charge insurance. My 20 year old doesn’t need braces and my daughter we still don’t know as some teeth are still to come in. This new dentist does preventive work and truth is a cavity takes time to happen, my kids never missed a cleaning and floss is our new friend. It felt like a factory going there, spending all day to get the children seen to then have them say reschedule for all this work to get done. The last time i was there i decided to try a new place that did xrays and panoramic and they were shocked of how much work has been done on my 20 year old. They told me my son had 2-3 cavities, the new doctor said only one cavity had to be redone and that was it… just don’t trust them anymore and i didn’t notice until i switched to another pediatric dentist. And they make me wait on purpose and make such an issue about my insurance because it is not medicare and that is what they are used to. If you want you children to not have overworked teeth by age 20 go somewhere else.