1 /5 Kelly Skinner: I’ve been going here for over a year now, every 2-3 weeks for my nail services. When it was the old owner, I really enjoyed my services and the environment. Tin and Ruby were fantastic. Today I called for a fill with Ruby and she was unavailable until Tuesday and they referred me someone else. I specifically asked for someone that is experienced with short nails, because that is something that takes skill and practice to master it looking natural. They assured me, some lady that I don’t care to even remember her name, was experienced to provide the service. Part way through the fill, she takes her nails and starts separating my nail from the gel and tells me my nails are separating and starts cutting them off. Before I knew it, 3 nails were cut back and it was painful. NEVER have I had this done in over a year of going there to Tin and Ruby! It felt as if she was trying to create work to charge more to be honest, because I’ve never even needed a nail fix in over a year of going here. My nails are kept short, so yes, they can separate, but by the time they fill and shorten my nails are exactly the way they are supposed to be.
This lady today BUTCHERED my nails. It was so bad that I told her part way through just to remove the nails. The picture posted with the French tip was with Ruby a few weeks ago. The one without the artificial nails was right after the removal, however, I didn’t even get a manicure, polish or anything and some of the gel was still remaining. I don’t know when my nails will be strong enough for me to get a new set put on, and as much as I enjoy Ruby and the old owner, I don’t know that I will be returning here for services.
