Nail spaz - Orlando (FL)

2 /5 Battle Lola (Lovingmylife): I was shopping in the area and stopped by for a quick polish change on my toes. Fortunately, that was the only service I needed. For starters the place is not clean. Likewise, they don’t seem to sanitize tools between clients. All the nail salons I frequent use disposable files etc, but not this one. My technician was nice enough, but I would not be returning.

5 /5 The Sarah Siak: I have been a client of NailSpa for over 10 years. Wonderful service and very skilled nail techs! They also use LED lamps and offer acrylic nails. Very easy to schedule online appts and usually have last minute manicures/pedicure. 5/5 every time and if you aren’t satisfied (which is very unlikely) they will happily fix.

1 /5 Rachael Makepeace: I’ve been here a few times and it is usually a decent place to go. This last time is whole different story. I came in on 4/1 to get a manicure/pedicure and my boyfriend got a pedicure. My lady started my pedicure after my boyfriends and somehow she finished well ahead of them. Mind you we both picked the $45 pedicure, that apparently DOES NOT come with a massage?! I have never been to a nail salon to get a pedicure (especially paying that amount) where you don’t get a massage. Then not even a week later my pointer nail breaks in half. Then today (4/9) my pinky finger breaks in half and pulls the top of my nail off where it is bleeding. Not even two hours later there goes my middle finger in half. I felt COMPLETELY rushed throughout my experience at the salon and highly dissatisfied with the amount of money I paid for my service I received!!

1 /5 Hildie Rubinoff: DO NOT GO HERE UNLESS YOU WANT TO WASTE MONEY AND GET LAUGHED AT. I had a manicure and pedicure yesterday. As I was having my gel manicure I kept telling the gentleman doing my nails what I wanted. Everything I asked for he did almost opposite, it was like he was doing what he wanted not what I wanted even to the color. Another person did a redo after him, and now it is falling off because she didnt completely remove it. I asked her what she recommended and she suggested, I did what she suggested, buffing down what was already done and adding a fresh color. She also told me she wouldnt charge me but I told her to charge me something. She charged me full price and crazy me left a good tip. I went back today trying to get a refund one the color started peeling off so I could go somewhere else and was told there are no refunds. As I was showing the person in charge when I went in the horrible state of my nails, one of the other staff was giving me a dirty look and made me feel VERY uncomfortable. There was not ONE customer when I was in there. I started to get upset because I was being talked about in a language I didnt speak. Why would I want to stay to have ANOTHER redo while being given a dirty look. I have NEVER left a negative review but here I am. When I went into the Target next store I was still upset and told my story to a Target employee who was helping me find something, she said they dont go there either. I will be sharing my story on Facebook and the neighborhood threads to help you all save your money if you get what you didnt ask for.

1 /5 Julia Lowell: Went on a Friday afternoon, wasn’t too busy. Excited to get some TLC time. I was moved 3 times around the shop before someone actually started doing my nails. The acetone had glitter in it…and the lady kept using it(I did not ask for glitter). My gel was uneven(pointer finger) AND there was a fluff/piece of hair cured in my (ring finger)nail. My friend got a pedicure and they didn’t even bother painting her pinky toenail? Customer service was fine, but the actually services done was not acceptable, what so ever.