Moonflower Salon - Pensacola (FL)

5 /5 Tonya Stubblefield: Susan is awesome. I feel like I made a new friend today. I left feeling renewed. Havent felt this good about my hair in a long time.

1 /5 Emily Waldmann: I want to preface this review by saying that I have been coloring my hair for 10+ years and have never come out with hair that was so bad that it needed a color correction. This is the one time that has ever happened to me, was at this salon. I am not going to mention any names in this review because I don’t want to bash people publicly. However, the stylist I was working with was an apprentice and I expected the appointment to take a long time and maybe not turn out perfectly. What I ended up with was 7-8 hours at the salon and coming out with hair that looked worse than what I came in with. My apprentice stylist was supposed to have a mentor with her who seemed to also be steering her the wrong way with what to do with my hair. I went home and washed my hair and after a few washes about half of it turned an orange color at the ends. Needless to say I was very disappointed. I was offered a rebook free of charge but then told a new appointment couldn’t be accommodated for another 3 weeks. I spent one of my very rare days off paying $200 for a service that was not only not what I asked for, but also took twice as long as usual. I was very disappointed that the mentor did not intervene more and help guide the new stylist. I would not go to this salon. The only positive part of this was that the people were very friendly while I was there at the salon. This work was not up to par with other salons in the area. I got a beautiful color correction at a different salon that was miles better than the work done here. ** editing this review to add that just a few hours after I posted this review, the salon is posting photos of my hair on their instagram page and tagging me in them. This happened after I voiced that I was disappointed and upset with the service I received. The hair in those photos has specific lighting and filters which make it look better, and this is immediately following the appointment. This is not accounting for the poor toning job that was done which made my hair turn an orange shade after washing it.** I did not go home and wash my hair immediately I waited 2 days. And then I washed it every other day and after a few days it was turning orange. This is not my fault - I can’t be expected to never wash my hair. Once again, this has never happened to me before so I know how to take care of quality color work. And you say we all thought your hair looked great - but your salon was closed for 2 hours before I left because the service took so long so you never saw my hair…

5 /5 Shelby Stidham: Jenny is amazing! She builds a great relationship with her clients and the conversations start where the left off. Whitney is a great salon owner and I’m glad I started coming here. I can’t wait to come here more often! Thanks, Moonflower!

5 /5 Jackie Oliveros: Went today for the first time (5/23/24) to get a balayage and cut. I had Lindsey and let me tell you, she absolutely killed it!!!! I have had a hard time finding a salon that I absolutely loved and I finally found it. I walked out feeling like a million bucks and even my husband said it’s the best result out of all the past salons I’ve been to. ❤️