1 /5 kailan cortes: I am so disappointed with the service I received today . My first time here was a good experience. So I can back and unfortunately this time it was the complete opposite . When I arrived I showed the nail tech a very specific photo of what I wanted my nails to look like . Which was French nails with different shades of pink . I didn’t think it would be that difficult. he told me that it would be $25 more for French tip. Which I agreed to . in the picture I showed him. The nails were super long and I told him I wanted medium length instead . I booked an appointment online for a full set and Pedicure and online it says it would be $89. They close at five , my appointment was at 3:30pm , he didn’t finish my pedicure until 4:30. Leaving only 30 minutes to complete a full set. For this reason now he started as he’s doing my na complaining about having to use 4 different nail polishes . He told me he was going to charge $10 more if I messed them up, and $10 more to outline my French tips because “it’s hard to do”, then says he’s just kidding . He kept checking the clock, rushing and nervous about the time . Finally we’re near finishing and now he tells me that my full set will be $95 NOT INCLUDING my pedicure . The manager in the front comes over to explain the price breakdown . And says it’s $60 for full set , $20 for French , and $15 for long . MY NAILS ARE MEDIUM LENGTH (please see the pictures attached). I explained that paying $95 for plain French tip nails is absurd . This (manager) guy then proceeds to tell the nail tech “cut all her nails off , she does not want to pay “ . I felt so embarrassed and very racially profiled . He automatically assumed I did not want to pay because he was judging me by my looks . I never once said I was not going to pay . Throughout the entire process I was thinking about giving the man a generous tip for all his hard work. I simply only expressed that the pricing was ridiculous, and the nail tech waited till he was nearly finished to tell me the price. He was simply pressed for time and just wanted to keep bumping up that price so that I would agree to something else easier for him to do . The shop was closing and everybody was leaving so he felt pressured. I’m extremely disappointed with this services . And would never refer anyone here again . The picture on the left is what I wanted . And on the right is what I got . My nails are not “long” .
