Leon Medical Centers - West Hialeah - Hialeah (FL)

1 /5 Mg Red: This place is the worst medical institution ever, my mom had a surgery the pharmacy was supposed to deliver the pain medication (Percocet) in the afternoon at 6:00 pm they never called or knocked on the door, I called the center at 6:20 pm worried about not having the pain medication for my almost 80 years old mom who was in terrible pain, Leon Medical Center customer service who responded my call told me the PHARMACY closed at 6:00 pm and the delivery guy went to my house but nobody opened the door and he never called, they’re laying I was there all the time nobody came or called, since the pharmacy was closed they couldn’t do anything so my mom spent the night without pain medication they told me to bring her to an emergency hospital to get a new prescription for the Percocet, how inconsiderate they are with their patients, they did not help me Leon Medical Center do not care for patients. If you have an older parent do not trust this institution, something have to be done with the administration who allow to treat patients like garbage, they only care about billing the insurance since all of their patients are old with great the benefits.

3 /5 Norberto Perez: Coming to verify surgery greeted by benefit consultant of services Maiby Quintana. Taken to or shown where apponitment was so wouldnt get confused or losed or misplaced. To see surgeon Jorge A. Caridad. 2nd floor.

1 /5 arian morejon: Worst service! your company doesnt care about the patients. You are only interested in making appointments just to have a way of billing and getting money from the insurance. My grandma was at home sick untill she died and never received a call from your institution, no primary doctor, noone. We requested to come to pick up the bed and other stuff that belongs to Leon and noone comes. Every time we call your robotic and nonsense representatives just "notate the account".

5 /5 Carmen Marchan: From the driver (Ernesto) who transports me in a very clean vehicle and with all the rules against contagion of the virus, they take me in a friendly, professional and diligent way to my appointment. The reception staff welcomes me. Four very kind, polite and appropriately dressed young ladies with all kindness and cordiality, register me in less than two minutes and another lady helps me to the door of the doctors office. I am first attended by her assistant, Mrs. Yamir. Very professional, compact and with great knowledge, she evaluates me, enters my new condition in the system and takes me to my doctor Dr. Roberto Soler v. Whoever makes a deep evaluation and with great humanity and professionalism tells me the news about my condition. . early. I go to the pharmacy for my new medications where I can queue or wait for a good lady to take my information and I am enjoying it for a few minutes, she calls me to give it to me. While right there they give me a coffee with pastries and before having a coffee, my medicines are ready and my driver is looking for me who takes me back home. all perfect!!

1 /5 Susana Miguel: Five stars for Dr. Mileidys and all the emergency staff and ONE star for the lady who receives the patients at the pharmacy. Also ONE star for the young woman at the reception who doesnt answer the good morning greeting and seems upset all the time. For both ladies a recommendation to practice good education. The rest of the staff very friendly.