Key West Orthopedics - Key West (FL)

5 /5 Debra Snyder: I broke my femur while vacationing in Key West. Dr Perry came to the emergency room to advise me about what his plan was to fix my leg. He was clear in his explanations and he put me at ease while I waited for surgery the next morning. The surgery went very well from my perspective. I remained in Key West for two follow up visits, my fractured femur healing without incident. The office staff is friendly, helpful and responsive and so is Dr Perry. He always treated me kindly and with respect. Since getting back home to Georgia, I followed up with an orthopedic practice here, femurs are big bones and take a while to fully heal. The doctors here were pleased with Dr Perry’s work on my leg - no complaints! Thank you Dr Perry!

2 /5 Keith Bocchicchio: I went to this practice with severe sciatica from a recurring herniated disc. Practice advertised they have an MRI which is why I chose them. Before I could see a actual qualifed spine doc, I needed a more current MRI. When I got to my appointment I was told its not working and not fully installed. Dr. who saw me ordered x-rays and after reviewing them told me he could give me a shot that would stop the pain in 30 seconds. From past experience and several epidurals, I knew what he was suggesting would not help but let him do it anyway. Shot did absolutely nothing. I had to convinced him to order an MRI from Lower Keys Medical Center. At checkout staff told me they would send the order and the hospital would call me to schedule. Whoever was responsible for this never read the doctors orders and never sent the order to the hospital. I had to contact the practice to resolve the oversight. Practice’s website says they have patient portal to access records. I decided to seek consultation with other specialists who asked for records. Turns out when I contacted them to find out how to login to the patient portal is was told "that doesnt work anymore". If you want records like x-rays you have to come in and get them on a CD and then mail them to any other physicians. From my personal experience I would not recommend this practice.

1 /5 Michelle: I received a bill from this establishment that was under my son’s name; however, I never went to this doctor nor do I live in the state. They sent the bill to collection agency. I tried to contact both facilities but no one answers. Beware of your personal information. They obviously allow people to come to their facility without proper identification or multiple ID checks.

1 /5 DRKAZ: Unprofessional and rude. No confidentiality. Attempts to be a comedian while talking into a voice recorder to enter notes into file. Does not know how to effectively engage with patients. To boot, office staff is incompetent and engages in unethical billing practices. Overall, terrible experience. Find a more qualified provider (and office).

5 /5 Jim Caton: Dr. Perry and the staff are fantastic! I very rarely go to a doctor (fortunately from a health perspective). However, I want to take the time to share the perfect experience I had this week with the KW Orthopedics team. Michelle was great at working with me to schedule an appointment. Luckily she called me twice, as I missed her first call - thank you! My intake was amazing. Kristen was delightful and made the process extremely easy. She was organized, timely, and friendly, anticipating my questions. Super, super nice! I am sorry I did not catch the name of the individual that brought me back and checked me out. She was quick in getting me set up, immediately informed Dr. Perry and then made check out super fast and easy. Dr. Perry was informative, working through the diagnosis, providing me step-by-step his assessment of my elbow. He took time to answer my questions and was direct and educational. I cannot imagine a better experience. Thanks to you all!!