1 /5 Mary Biletnikoff: Need zero stars to properly review my mani/pedi. Horrible experience. This should be a relaxing experience and it was anything but. Greeted with, "wash your hands and pick your color". No niceties. No introduction.
Jessica spent the ENTIRE pedicure talking in Spanish to the nail technician and client sitting next to me. She did not try to converse with me AT ALL. My pedicure was sloppy at best. Then she spent half of my manicure talking on her cell phone or to the woman sitting next to me.
She gave a half-hearted attempt at my manicure. When she told me to wash my hands, I had to ask if she was done filing them because it looked like they had be chewed. Also, we discussed square nails with rounded edges and she had done completely square. When she applied the polish, she kept going past my nail and onto my skin. She seemed upset that I pointed this out for her to fix before I put my hand under the light. At one point she said that the polish moves when I move my hand. Um, no. The polish was applied sloppily. I had polish on the outside of my thumb nail - when I pointed that out, and before I put it under the light, she said she would file it off at the end. Why not take care of it up front?
Overall, this was an uncomfortable and unprofessional experience. I could not wait to get out of there. This was my first time at this salon - and my last.
