1 /5 Renee Bruce: I’m extremely disappointed after getting my pedicure today. Let me first start off by saying Tony, the nail tech was amazing. He did a fantastic job!
However, when I first walked in, I asked how much it would be for a French gel pedicure, I was told $50 So that’s what I was prepared to pay plus a tip.
When I sat down in the chair, Sarah, the owner offered her client a “flavor” I guess it’s supposed to make your water smell better. She looked over at me and asked me if I wanted a flavor? I said “whatever the basic covers” Nothing was said, so I trusted this was included. When Tony was all finished, I got up and she told the receptionist that I received a gel with A “flavor”. At first I said to myself, I really hope she did not charge me for that because I said whatever the basic covers. Then I got to check out, I was charged an extra $8 On top of the $50. I told the receptionist I feel really bad because I came in here with a budget and now I can’t even tip the guy what I was initially going to give him.
Also, I’m learning today from a previous comment,, that when use your credit card, there’s an additional Fee for that as well, which I did not know because there’s no sign stating that.
I think Sarah should have said, would you like a “flavor” It IS an additional $8? I would have declined immediately because I clearly said “whatever the basic covers”. I even went over pricing with her prior to this and nothing was mentioned when she asked me if I wanted a flavor.
Not to mention, I made an appointment once, and I showed up early and still waited 20 minutes and had to leave and reschedule. I think the Salon has poor time management and Poor communication. I will not be coming back.
