Hot Nail Spa - Hialeah (FL)

3 /5 juliet rodriguez: What I love most about this nail salon is that it’s close to my house, they always accept walk-ins, and it’s usually such a peaceful and relaxing experience. However, today was really disappointing. I walked in at 3:45 hoping for a pedicure (not even a full manicure) and was told they couldn’t take me because they were full without an appointment. I was bummed but understood—until I checked their online booking and saw multiple available slots from 4:30 to 6:15. I left but decided to call and ask if I could book one of those appointments, only to be told they were actually booked and they didn’t know why the app showed otherwise. I live nearby, so it wasn’t a huge inconvenience for me, but it’s really unfair for someone who might book online, drive over, and then be turned away. I’ve always loved this place, but this experience was frustrating and made me question how they manage their bookings.

5 /5 Lilly Gurney: I had a girls day with my two little ones and the girls helping us were very hospitable and warm with a family vibe they had between eachother that made it feel very homey. We had a great time and I got some much needed pampering and my nails came out so pretty. My tech, Yailis was very patient and sweet with me and I described what I wanted and she did a great job at nailing it. Diana and Arianna worked on my little ones which are 6&8 and have a lot of patience and made sure my girls felt special. Overall we enjoyed our experience and look forward to coming back!

3 /5 Victoria Avadis: Giving 3 stars because the work is great and amazing. But the service is terrible. If you don’t mind being treated bad and willing to put up with the disrespect then go for it. I’ve been here before 1 year ago and it was amazing service. But these last 2 ladies I got the other day I walked in was terrible. They spoke bad in front of me in Spanish as if I didn’t understand and on top were very uninterested in getting the job done. Not sure if it was because it was evening time or what but definitely didn’t feel like staying for the nails to be done due to terrible customer service from those 2

5 /5 Hamsa Alsafadi Chaar: Amazing experience at Semper Láser I’m beyond satisfied with the results. The staff is professional, friendly, and makes you feel comfortable throughout the entire process, Thank you Mary and thanks all the team. The Sunset Drive location is spotless, and the treatments really work. I highly recommend this place to anyone considering laser hair removal!”