1 /5 AnnaMarie Ballman: I got a gel pedicure and manicure at Envy Nails in hopes of finding a new nail salon to go to, and was very disappointed at the service received. The two women who did my services were not licensed, did not use sanitized tools, and the woman who did my gel manicure (I think her name was Tovi or something) took two hours for a plain color gel manicure, was on her phone scrolling social media or texting half the time, ground my nails to be paper thin and brittle, did not shape my nails the way I had asked (I asked for almond and she continuously shaped my nails to stiletto even after I stopped her several times and showed her a reference photo for the shape). Additionally, she paused here and there to use the same tool to pick at her own cuticles and nails before continuing to use the same tool on me. She also used a grinding tool to grind away my cuticles, making three of my fingers bleed, and even three days later, my fingers are still sore and scabbed.
The owner Emily seemed very sweet and talented, and was licensed, I wish I had her for my service. But the other women who were working there all were very rude. I will not be returning.
UPDATE: I will not be returning to this salon - there is no way a licensed nail technician would use non-sterilized tools on a client in a professional setting. My cuticles are completely dried out and scabbed over, my nails have never looked this terrible. Because my nails were filed down so thin, one nail has completely broken off, and the āgel manicureā has started chipping off my nails less than a week and a half after the manicure was done.
