Auto Repair Pros Hollywood North - Hollywood (FL)

1 /5 Tyler T: I would not recommend this Auto Repair pros shop to anyone. I brought my camper van in for a basic tuneup before I went across country as prevent preventative maintenance. The condition that I picked up the vehicle in could’ve easily killed me and my two dogs as the engine idle very rough and when I got on the highway and went above 45 mph, I could only punch the gas all the way to the floor or coast. If I put on the gas a little bit, the whole engine would shake and stutter. it was also impossible for me to use cruise control, or the engine would shake and stutter when a little bit of gas was applied by the cruise control. Work performed: They did a Ford van engine tuneup for me And said I needed to have my ignition coils replaced Which they did. They kept my van for 4-5 days and consistently misled me on when my van was going to be ready. It was always today, today, today it was finally ready 4-5 days after I dropped it off. I prefer direct communication and if you don’t meet your time, you just communicate. I had to constantly ask them what’s going on with my van. When I picked it up the engine idled badly and when I got to 45 mph and beyond, if I put a little bit of gas on the engine would stuttered and shake, and then, if I punched the gas it would accelerate. So over 45 mph you could only have the pedal to the floor or coast. I brought it back to them and told them the problem. They kept it for 24 hours and never looked at it. I then went to a different mechanic today who replaced all eight of the ignition coils and he said the problem was: auto repair pros stripped three of the bolts that seal the compartment, that They broke the seal gasket, that 1 of the 8 ignition coils had water in it and that inexpensive ignition coils (pic attached) that were not OEM for my Ford van, where installed. I also attach a picture of the correct ignition coils that should’ve been used which are Ford Motorcraft. So I had to pay $1400 to auto pros for their faulty tuneup and ignition coil replacement job leaving my engine with three bolts that were stripped, no seal, cheap ignition coil parts used and water in one of the ignition coils. I Then had to pay for the job to be repeated today for $1400 after an 300$ engine diagnosis and now my engine idols perfectly and runs great. So to fix auto repair pros $1400 work it cost me an additional $1700 in total. I don’t recommend Auto Repair Pros to anyone Unless you want your vehicle damaged. I will now have to put it in a credit card dispute for incompetent services provided As they did more damage to my van, then if I had never brought it there. They could also have killed me And my dogs as I could not drive the van correctly above 45mph (see above) 05JUN25 update: After the company responded less than 60 minutes To my review and said to go to their shop so they could make amends to this complaint. They said it was no problem and I could not have been hurt or injured after I explained that driving over 45mph I could only drive with the gas pedal to the floor or coast and If I applied a little bit of gas, the whole engine shook And stuttered. They refused to credit my credit card due to incompetent services provide Which left me and my dogs in a very dangerous van where my dogs and I could’ve been killed on the highway. I do not recommend using auto repair pros unless you want them to damage your vehicle and potentially leave you in a dangerous situation.

5 /5 Mercychild7: I went to Auto Repair Pros Hollywood North due to shifting issues. Mike @ the front desk was amazing & everyone involved went above & beyond. They did a great job on the car, very knowledgeable & honest (which I have found is a rare commodity these days). I highly recommend Auto Repair Pros.

5 /5 Mary Anne Morro: Miguel and the whole team worked to get our Hyundai Santa Fe running again so it wouldn’t overheat in our “mild” Florida weather! We were very pleased with their attention to everything we needed to have worked on in the car but more especially seeing that immediate problems were repaired as quickly as possible. Their prices are fair and everyone I’ve dealt with has been extremely pleasant. Car repair is never any fun, but it’s so much better when you deal with friendly and expert service. When future problems occur, we will be returning! Thank you!

3 /5 The smok3 OUT: Did not have a bad experience and the work got done. My only feedback is that communication needs to be better. I understand that they were short staffed that day however, when I left the site, my car was up on the lift, so I was under the impression that it was getting looked at. They could have looked at it and called me and let me know what I needed and what needed to be done so that I could have gotten everything together early but instead they did not communicate with me for over four hours, And I missed a whole day at work. Not upset, just think that they need to communicate more efficiently. Thank you for the service and I will still recommend this facility and use the services again.

5 /5 LadySophie There Is No body like Jesus: My second visit to Auto Pros Hollywood. Again they didn’t skip a beat. Staff is very caring, honest and professional . They actually care about you as a customer and not trying to squeeze your pockets. Thank you Auto Pros!