Nedgy Lemaine About 7 months back, I rated this clinic with 5 stars, however, I am now retracting that rating. I strongly advise against visiting this clinic or enrolling in their wellness plan. It is evident that their main priority is money, and their conduct, particularly Aubreys attitude towards me as a client, is highly unprofessional. A while ago, I missed multiple appointments for my dietary supplements due to work-related staffing issues. Despite informing them through text messages, they failed to notify me that I was missing out on supplements I had already paid for. On multiple occasions, I raised concerns with Aubrey regarding these missed supplements, only to be met with evasive responses. It is frustrating considering the substantial amount of money I have invested in their services, only to be treated as though I am inconveniencing them. Furthermore, they are my primary healthcare providers, and I even signed up for their concierge program at Aubreys recommendation, which runs until November 2025. Despite having insurance, I was convinced of the benefits of this program, but I have been let down by their poor treatment. I attempted to recoup a portion of my $2800 investment, but Vanessa forwarded me my contract stipulating that I am not entitled to a refund which is fine because at the end of the day I’m sure if they can do that to me I’m sure I won’t be the last !! If I’m not valued as a client I just can’t see how they would value my health let alone trust them with my health !!!
1 /5
Cassidy Bienvenu ABSOLUTELY AMAZING TEAM!!! I have been struggling with my health for a while and these people gave me hope back!!! Vanessa is incredible and kind and really listens to you. She gives you all the information you need and speaks to you with compassion. Doctor tapper is also wonderful and very kind. They really truly are doctors that are here to HELP people. All of the staff is incredibly helpful and I am so looking forward to continuing my health journey with them! Thank you AuVan!!!
5 /5