Sandra Ezell Gregoris On Sunday July 21, 2024 my mother passed away due, in large part, to the lack of care of Callie Smith of this office. Though my mother tried to tell her over and over about her back and stomach issues. I, since i used to work with her, even emailed her with info i knew that would maybe be something mom forgot but she ignored me, too. Note, i never once asked for info about my mom. HIPAA, I am very familiar with. But mom said she rushed her in and out and once only came into the waiting room to give her lab results, then sent her on her way. Same pain, same issues.
I was very happy when Callie came back to town. I thought she would be perfect for my mom because she was so close to her own mom. Well, i guess the extra education deleted the human factor. My life has been changed forever and it was entirely preventable had Callie listened to my mom and myself and found the problem. This is not the Callie i knew, i just wish id known sooner and gotten another provider.
1 /5
Davis AM (Outlaw-angel) I am beyond dismayed with my most recent visit - an annual preventative health screening. 3 minutes with the ARNP who looked at my lab work and said, "Everything looks great but you knew that." Previous 12 months entailed visits to multiple specialists yet none of those findings were reviewed or next steps addressed. The topping on this misfit of an experience: misbilled for the visit. I had to look up the medical term associated with the code as Ive never heard of it nor been diagnosed with it. Had any topics been reviewed from the medical journey I am on, I would happily pay the cost associated beyond an annual health review but that was not even an interest of this office. Severely disappointed.
1 /5