Melissa Fitzgerald First time visiting Red Scarlet Salon! One of the best experiences I have ever had! Absolutely loved Jen! She went above and beyond and I truly feel amazing leaving the salon!!
5 /5
Teodora Pavlica Jennifer is an amazing stylist! Everyone in the salon is amazing and the only people I trust with my hair. 10/10 recommend!
5 /5
Cori-Anne Bonfilio As a busy single mother my hair was long over due and with my birthday coming up, I decided to treat myself to a full color change. I asked my gfs if they had any stylists they recommend and was referred to a stylist at this salon from a trusted family friend. I reached out to the stylist to confirm I could get an appointment on the morning of my birthday. After confirming the appointment I sent her some photos of what I wanted my hair to be when I left. She asked me to also send some photos of my hair at the time and confirmed it would be an easy change. I paid my deposit and put it in my calendar. Between then and my appointment, my time had been changed twice up until the last minute, and after confirming that I would be done on time to get to my birthday party, I showed up at 1pm (original apt 9am). The stylist was very kind and we talked about how shes always loved doing hair as she worked on me. When it was done, she turned me around and there was a distinct line around my head where red roots met blonde lengths. After I pointed it out, she had commented that she had indeed noticed and then proceeded to style and show me anyways, as opposed to fixing it. Had I not said anything, she was ready to let me walk out. She told me she could put in some low lights to blend it out, and proceeded to dry and style again...and it was again still there. She commented that this had never happened to her before and she has no idea why it is like that. She told me to try purple shampoo. I had her put in more low lights and it was again still there, though she said she didnt see it. I had her get the owner who said yes, the line around my head was quite obviously there. The owner instructed her on how to blend it correctly and told her to FaceTime her if it didnt work, as she had to run. It was less noticible but still there. She told me she was sorry but had no idea what else to do. She did not FaceTime the owner. She simply told me to try the purple shampoo again and proceeded to charge me full price. I asked her if the owner would be in in the am and she responded that she wasnt sure but that she was an independent stylist. All in all, she was nice but absolutely unprofessional and did not seem to take pride in her work, as she was willing to let it out the door with her name on it in such a poor state. I was 1.5 hours late to my own birthday and my friends who knew i was running late due to a hair crisis identified the issue immediately. By the end of this ordeal my hair was not even what i had asked for (copper with blonde highlights throughout) - it is a balayage. My family friend who refered me apologized and said she would not be referring anyone else and would seriously be considering her options. After consulting with other stylists I have an appointment in a couple weeks after I give my hair a break. They said they do not believe this stylist specializes in color or balayage, and every stylist in this story agreed that it should have been a simple switch. I would have at the very least expected a discounted price as I will now have to pay someone else, a free correction the following day, or a followup call from the owner to review potential options. All in all, this was an extremely awful birthday experience that continues, and a very unprofessional response.
1 /5
Jeni De Crotie I love coming here. I hadnt had a haircut in so long and Jackie was the SWEETEST and helped walk me through some tips and tricks with what to do with my curly hair. I highly recommend going here, the staff is professional and friendly!
5 /5