5 /5 Mary Ann Montague: UPDATE: sent a feedback of my experience and Phil , the operations manager, kindly responded saying to go back in and for the return desk to call him over so I can refund or exchange. If you ever find a problem here Id recommend talking to Phil. Hes a really nice and understanding guy who also happens to be in charge!
Dont buy anything already remotely damaged in packaging. Otherwise when you want to return/exchange it they will blame you for the damage and not care at all. The blonde manager is also very rude. Was told to go to her to explain it was damaged when I bought it, and she didnt look at me once when I was speaking to her (instead looking at her clipboard). She just walked off mumbling something I couldnt hear and grabbed the technology manager to pretty much show she wanted nothing to do with me at all. The technology manager just treated me like I was stupid for returning something that was obviously damaged (the packaging). Their stuff is already expensive and now I have something I cant even use.